Arista Networks
Technical Solutions Engineer
Bengaluru, KA, India · On-site · Full-time
Posted over 6 months ago: check it’s still open
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerArista Networks
- LocationBengaluru, KA, India
- Work styleOn-site
- Employment typeFull-time
- Employer posted
Who You’ll Work With
The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.
Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
What You’ll Do
- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
- Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
- Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
- Document customer communication and recurring technical issues to support product quality programs and product development.
Show full description
The ideal candidate possesses the ability to troubleshooting complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
- Working knowledge of networking industry, products, and protocols
- Minimum of 5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following network protocols and technologies:
- AAA/TACACS, ACL, ARP, BGP(RFC4271), DHCP, 1G/10GEthernet(IEEE802.3ab & IEEE802.3ae), FlowControl, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, MPLS, NAT, OpenFlow, OSPF(RFC2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST(IEEE802.1d), VARP/VRRP, VLAN(IEEE802.1q), VRF
- Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
- A strong comfort level with Linux is highly desired
- Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus.
Education:
- Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right.
We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools.
Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature.
Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun.
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
Solutions engineer jobs in Bengaluru
ROLIVA currently lists 147 open roles like this in Bengaluru.
Employers hiring for this
- Hewlett Packard Enterprise31 open roles
- Databricks9 open roles
- Blue Yonder8 open roles
- o9 Solutions8 open roles
- PwC5 open roles
Top skills asked for
Listings whose description mentions each term. A mention is not a requirement.
- Python63 postings
- Azure45 postings
- AWS43 postings
- SQL34 postings
- Stakeholder management23 postings
- GCP22 postings
- Kubernetes18 postings
- Machine learning18 postings
At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityMid level
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.