Technical Transition Lead

Key Responsibilities

• Lead the technical transition plan, coordinating onboarding of DXC services and exit of incumbent suppliers.
• Act as the key technical interface between DXC, incumbent suppliers, internal stakeholders and security teams.
• Provide technical oversight across cloud and on-premises infrastructure, networks, enterprise platforms, service desk and ITSM.
• Ensure security, compliance and accreditation requirements are met, including data protection and protective monitoring.
• Lead operational readiness, acceptance testing, service validation and knowledge transfer to ensure DXC is ready to support live services from day one.
• Manage technical risks, dependencies and transition issues through to cutover and operational handover.
• Provide clear technical reporting and advice to senior stakeholders and programme governance forums.

What you'll bring:

• Proven experience leading IT service transitions in complex enterprise or multi-supplier environments.
• Strong knowledge of ITIL 4, service transition, release management and service validation.
• Practical understanding of hybrid cloud, data centres, compute, storage and virtualisation.
• Knowledge of enterprise networking and security, including firewalls, secure gateways, routing and boundary protection.
• Experience transitioning service desk and ITSM environments, including major incident management, CMDB and multi-supplier tooling.
• Strong supplier management skills, with the ability to hold suppliers accountable for technical deliverables and contractual commitments.
• Excellent senior stakeholder communication skills, with the ability to explain technical risks and decisions clearly.
• A calm, structured and collaborative approach to delivering complex transitions under pressure.
• Strong attention to detail and the ability to manage risks, dependencies, service ownership and operational readiness through to cutover.

What does success look like

This is a high-profile opportunity to play a key role in a major enterprise technology transition, working across multiple suppliers and technical disciplines within a secure environment. You will have significant influence over the successful onboarding of a strategic technology partner and the transition of critical live services.

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