Technology Business Systems Consultant

Desired Qualifications:

• Business Systems / Technology experience, with deep specialization in Loan IQ and Commercial Lending platforms, demonstrated through production support, analysis, testing, or implementation roles.
• Significant hands‑on experience (3–4+ years) supporting Loan IQ operations, including production support, issue analysis, testing, and commercial lending workflows.
• Demonstrated experience supporting commercial lending platforms, preferably Loan IQ, in production support, analysis, testing, or implementation roles
• Strong understanding of commercial lending and Loan Accounting processes, including syndications, loan trading, origination, and servicing activities
• Proven SQL skills, including the ability to analyze data and develop or interpret complex queries for investigation and resolution of production issues
• Experience acting as a liaison between business, operations, technology, and application vendors to troubleshoot and resolve production issues
• Experience coordinating requirements, testing, and implementation for medium to large‑scale enterprise initiatives with multiple dependencies
• Hands‑on experience working in Agile delivery environments, including backlog refinement, sprint ceremonies, and defect management
• Familiarity with testing and defect tracking tools such as ALM and JIRA
• Exposure to Loan IQ APIs and downstream data consumers is preferred
• Demonstrated experience with vendor upgrades, enhancements, data fixes, and production releases
• Strong analytical and problem‑solving skills with high attention to detail and accuracy
• Excellent communication and customer service skills, with the ability to explain complex issues to both technical and non‑technical stakeholders
• Proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Visio
• Experience tracking milestones, key deliverables, and operational metrics

Job Expectations:

• Provide Loan IQ production support, partnering with operations users, technology teams, and vendors to investigate and resolve issues
• Act as a primary point of contact for complex production incidents, including root‑cause analysis and coordination of fixes
• Support testing activities for vendor upgrades, enhancements, data fixes, and production deployments
• Assist in identifying process improvements and operational efficiencies within production support workflows
• Coordinate with business and technology partners to ensure timely communication and resolution of issues
• Support documentation of system behaviors, operational procedures, and knowledge articles
• Provide guidance and mentoring to less experienced team members
• Review and analyze complex product lines, services, and data flows to ensure stability and accuracy
• Understanding and Application of AI Tools: Ability to leverage AI platforms (e.g., Microsoft Copilot, GitHub Copilot, Tachyon, Agentspace) for routine tasks such as summarizing information, drafting content, and analyzing data, while maintaining appropriate human oversight.
• Critical Thinking: Ability to interpret AI‑generated outputs, validate insights, and apply sound judgment in business and risk decisions.
• Responsible AI Use: Awareness of ethical considerations, data privacy, security, and regulatory compliance when using AI‑enabled solutions.
• Adaptability and Continuous Learning: Commitment to continuous learning and staying current with emerging technologies and AI capabilities.

Posting End Date:

19 Oct 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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