Deutsche Bank

Technology Service Specialist, AVP

Singapore · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerDeutsche Bank
LocationSingapore
Work styleWork style not stated
Employment typeFull time
Employer posted18 Aug 2026

Job Description:

Details of the Division and Team:

As a technical member of the Managed Middleware Platform team, you will be responsible for ensuring the stability, availability, and resilience of enterprise messaging, IBM MQ and Solace platforms that support Deutsche Bank's global business operations. You will drive incident, problem, and change management, ensuring critical services and data flows are delivered reliably and within SLA commitments. Working closely with application, infrastructure, and business teams, you will proactively identify and mitigate operational risks, enhance platform performance, and support large-scale technology transformation initiatives. Through automation, observability, and SRE best practices, you will help improve operational efficiency, reduce toil, and strengthen the reliability of mission-critical platforms that power the bank's digital ecosystem.

Show full description

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Flexible benefits plan including virtual doctor consultation services

Comprehensive leave benefits

Gender Neutral Parental Leave

Hybrid working arrangement

21 days of annual paid leave, plus public holiday

A culture of continuous learning to aid progression

Your key responsibilities:

Troubleshoot and resolve complex production issues to improve platform stability, performance, and availability.

Review and validate application and platform changes, ensuring risks are identified and appropriate controls and documentation are in place.

Develop and enhance monitoring, alerting, and observability capabilities to maximize platform performance and uptime.

Lead incidents, problem, and post-mortem activities, driving root cause analysis and continuous improvement across support processes.

Ensure critical data feeds and messaging services meet SLAs while maintaining high availability of business-critical functions.

Collaborate across global teams and support operational responsibilities, including escalation management, disaster recovery coordination, and delegated ITAO/CSM activities.

Your skills and experience:

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Minimum 6 years of experience in IBM MQ and Solace technologies, with strong expertise in infrastructure (Network, UNIX, and storage solutions).

Strong knowledge of MQ & Solace architecture, including queue managers, channels, clusters, and message flows.

Experience with message brokers, queues, topics, VPNs, client profiles, and access controls.

Troubleshoot messaging issues, connectivity failures, queue backlogs, message loss, and performance bottlenecks.

Strong analytical and problem-solving skills, with hands-on scripting experience in Python, UNIX/Linux Shell, and Perl.

Extensive IT support experience within financial services, including stakeholder engagement and cross-functional collaboration.

Automate operational tasks using scripts, APIs, and self-service tools to reduce manual effort and improve efficiency.

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.