Qube Research & Technologies
TechOps Engineer
Chicago, New York · Work style not stated
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerQube Research & Technologies
- LocationChicago, New York
- Work styleWork style not stated
- Employer posted
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
The TechOps team manages and supports the company’s development tooling. As a TechOps Engineer, you will play a critical role in maintaining, developing, and improving these tools and supporting the internal users who depend on them. You will be a key point of contact for technical issues, service requests, platform configuration changes, and opportunities to enhance the effectiveness of our tooling.
Show full description
Your Future Role within QRT:
- Support and administer JFrog applications.
- Support and administer Atlassian Data Center applications.
- Investigate, triage, and resolve incidents, service requests, and user issues in a timely and professional manner.
- Monitor platform health, performance, availability, and usage trends across the development tooling estate.
- Contribute to performance tuning.
- Support and troubleshoot CI/CD workflows and integrations.
- Work closely with engineering, infrastructure, security, and DevOps teams to resolve complex technical issues.
- Maintain clear documentation, runbooks, support processes, and operational procedures.
- Lead upgrades, configuration changes, maintenance activities, and platform improvements.
- Support future migration initiatives.
- Identify recurring issues and contribute to long-term improvements, automation, and service reliability.
- Participate in the team’s on-call rota to support the availability and reliability of critical development tooling.
Your Present Skillset:
- A minimum of 5 years’ experience in a technical support, systems administration, TechOps, DevOps or platform operations role.
- Strong experience supporting JFrog applications.
- Hands-on experience administrating Atlassian products.
- Experience with AWS, including EC2, RDS & EKS.
- Strong troubleshooting skills across applications.
- Experience investigating performance issues, service degradation, and high-volume platform usage.
- Experience using Infrastructure as Code and configuration management tools such as Terraform and Ansible.
- Excellent analytical and problem-solving skills.
- A proactive mindset, with a focus on continuous improvement and root-cause resolution.
Base salary range for this position is $170,000 to $240,000 per year.
QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.