Sunlife

Tele-interviewer (Mandarin Bi-lingual)

Philippines · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerSunlife
LocationPhilippines
Work styleWork style not stated
Employment typeFull time
Employer posted24 Jun 2026

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The interviewer's role is to, during a recorded interview, simultaneously interview the client and document the answers, collecting confidential information about the client's medical history (health and medication) and non-medical (lifestyle).

As a key touch point with the client, responsibilities include

Show full description

completing the tele interview,
arranging for calling back with clients that are not available,
informing the advisor of updates on the case using CSW and/or over the phone
Answering the client’s questions about the next step of the process up to transferring the client to other units upon request.

We are an equal opportunity employer and welcome applications from Persons with Disabilities

Job Category:

Call Centre

Posting End Date:

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