Training Representative

Requirements

• 2+ years of experience working in a fast-paced and deadline-oriented business environment
• Excellent written and verbal communications skills
• Strong interpersonal skills for communication with internal and external customers
• Strong collaboration, leadership, and problem-solving skills; ability to work with deadlines and multiple tasks simultaneously
• High attention to detail, flexible with last-minute changes and requests, and ability to work independently
• Customer-focused and customer service oriented
• Proficient with Microsoft Office suite, including Outlook, Word, and Excel
• Minimum typing speed of 45 words per minute
• Ability to work one of the following schedules:

• Eastern Standard Time zone schedule (8am-5pm ET), working with a team on the East Coast
• Pacific Standard Time zone schedule (8am-5pm PT), working with our Redlands team

• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
• Bachelor's degree in Business Administration, Marketing, Communications or related field

Recommended Qualifications

• 4+ years of experience in a professional office environment
• 3+ years of customer service experience
• Knowledge of Salesforce

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$20.50—$34.85 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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