Expeditors

Transcon Agent

Laredo, TX, United States · On-site · Full-time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerExpeditors
LocationLaredo, TX, 78045, United States
Work styleOn-site
Employment typeFull-time
Employer posted2 days ago

Scope of Position
Responsible for timely and accurate movement of freight and information, while providing an exceptional customer service and constantly driving efficiency, supporting our Vision and Mission Statement, making our promise real to our customers.

Key Deliverables
• Proactively monitor the following key metrics to achieve the expected results:

Operational Effectiveness

Product OPA Audit Result – Perform consistently at the highest level.
100% approved Service Providers.
100% PU&D Connectivity.

General responsibilities:

Exemplify and Teach Our Culture, Mission and Goals.
Follow the 10 Critical Success Factors.
Contribute to build healthy cross-functional relationship and work environment, promote team spirit and cohesiveness in the department.
Complete 52-hour trainings per year (4.33 per month) and required training timely.
Own your self-development. Prepare, follow-up and execute on your personal development goals.
Escalation of issues to immediate supervisor and/or manager, or any other required team with the adequate expertise, as example, compliance, accounting, etc.

Show full description

Key Responsibilities:

Comply with company controls, policies, procedures.
Properly use Expeditor systems and tools, such as CFIT, ETMS, CRM, ECCO, EDOC.
Meet KPI Standards (RDL, DLV, POD) in accordance with the Company’s Procedures (OPS).
Maintain highest compliance levels for all applicable Transcon requirements.
Contribute to operational effectiveness and comply with District Excellence metrics applicable on your process.
Log files correctly and timely with proper codes, trace types and events.
Ensure accurate and timely billing of customers and vendors.
Understand and comply with the expectations on Customer SOP.
Ensure that all correspondence is handled timely and professionally.
Participate in daily huddle meetings and department meetings.
Escalate issues to Lead, Supervisor or Operations Manager as needed.

Finance:

Comply with all our policies, including the credit policy.
All files processed are timely and correctly billed.
Constantly work on prevent monetary losses.

Security, Health & Safety:

Responsible to immediately notify the Branch’s Health and Safety representative any unsafe condition that could put employees at risk in the workplace as well as any incident or accident.

To be the most effective in this position we are looking for the following skills and experience:

Education: Bachelor's degree in foreign trade, preferred or equivalent convention of education and experience.
Experience in the logistic field or domestic transportation, preferred.
Hazardous Materials Certification (HAZMAT), preferred.
Global logistics Industry Knowledge.
Customer Satisfaction oriented.
Strong interpersonal and communication skills, ability to communicate at all levels written and oral communication.
Time management skills and attention to detail.
Self-driven personality.
Good computer skills, and ability to learn new programs and tools including knowledge of all Microsoft Office applications.
English and Spanish fluency 60%.

All your information will be kept confidential according to EEO guidelines.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.