UX Writer

What You'll Do:

Own UX writing and content design across the Emergent product, creating clear, intuitive, and engaging experiences for users

Partner closely with Product Managers, Designers, Engineers, Researchers, and business stakeholders to shape product experiences from early concepts through launch

Translate complex product, technical, and AI concepts into simple, accessible, and user-friendly language

Write and refine UI copy across product flows, including onboarding, navigation, empty states, errors, notifications, tooltips, prompts, forms, and other interaction points

Develop content strategies and voice-and-tone guidelines that create a consistent product experience across the platform

Collaborate with UX Researchers and Product Designers to understand user needs, behaviors, pain points, and language preferences, and translate insights into better product experiences

Use content to simplify complex workflows, reduce user confusion, improve usability, and drive activation, engagement, and adoption

Establish and evolve content standards, patterns, terminology, and reusable content components across the product

Work closely with Design Systems and Product teams to build and scale content patterns that can be used consistently across experiences

Advocate for clear, inclusive, accessible, and human-centered communication throughout the product

Present content decisions and recommendations to stakeholders, clearly articulating the user and business rationale behind them

Contribute to and strengthen UX writing processes, documentation, content workflows, and content operations across the organization

What We're Looking For:

4–7 years of hands-on experience in UX Writing, Content Design, Product Writing, or a closely related field

Strong experience writing for digital products, with a deep understanding of how language shapes user experience and behavior

Proven ability to simplify complex concepts and workflows into clear, concise, and intuitive product experiences

Experience collaborating closely with Product Managers, Designers, Researchers, and Engineers in cross-functional product teams

Strong understanding of UX principles, information architecture, user journeys, interaction design, and usability

Excellent command of written English, with strong attention to clarity, tone, grammar, consistency, and detail

Ability to develop and maintain voice-and-tone guidelines, content principles, terminology, and UX writing standards

Strong storytelling and communication skills, with the ability to explain and defend content decisions using user and business context

Experience working with design and collaboration tools such as Figma, FigJam, Miro, Notion, or similar

Ability to work independently in a fast-paced environment with ambiguity, evolving priorities, and incomplete information

Portfolio demonstrating strong UX writing / content design work and the impact of content decisions on product experience, usability, or business outcomes

Good to Have:

Experience working on B2C products, consumer applications, AI-powered products, agentic AI, SaaS, marketplaces, or other complex digital products

Experience designing content for AI interactions, AI-generated experiences, conversational interfaces, prompts, or agentic workflows

Experience building or scaling content design systems, content guidelines, or UX writing operations

Familiarity with user research, usability testing, experimentation, and product analytics

Experience working on 0→1 products or early-stage products with high ambiguity and rapidly evolving requirements

Experience with accessibility and inclusive content design

Experience working with localization or designing content for global audiences

Why Join Us:

Your words directly shape how millions of users understand, navigate, and interact with the product

Content design is treated as a core part of product and design decisions, not an afterthought

You will work closely with Product, Design, Engineering, and Research teams to shape experiences from 0→1

You will have the opportunity to define how users interact with AI-powered and agentic software experiences

Your work will have a measurable impact on usability, activation, engagement, adoption, and overall product experience

Benefits and Perks:

Daily Meals: Lunch and Dinner provided

Family Insurance: 5 Lakhs worth of coverage for you and your family

Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed

• Work from office

Let's build the future of software together.