Vendor Assessment Analyst

Job Responsibilities

HR Vendor Assessment Analyst (Fixed Term – 6 Months)

The second title clearly signals that the primary purpose is evaluating the HR vendor landscape and making recommendations.

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In addition to supporting vendor operations and performance management, this role will lead a comprehensive assessment of the organization's HR vendor ecosystem. The analyst will evaluate vendor capabilities, service delivery, contractual value, utilization, costs, risks, and business outcomes across multiple HR service areas. The individual will develop recommendations regarding vendor optimization, consolidation, expansion, or elimination to improve operational effectiveness, employee experience, and cost efficiency.

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HR Vendor Assessment & Optimization

• Conduct a comprehensive review of all HR and People Services vendors across the employee lifecycle.
• Assess vendor performance, service quality, utilization, cost effectiveness, scalability, and strategic value.
• Evaluate vendor capabilities against current and future business requirements.
• Partner with HR, Procurement, Finance, Compliance, and business stakeholders to gather requirements and feedback.
• Benchmark vendor offerings, service models, and capabilities against industry practices.
• Identify opportunities for vendor consolidation, rationalization, renegotiation, or replacement.
• Develop business cases supporting recommendations to retain, expand, reduce, or eliminate vendor partnerships.
• Analyze vendor spend, contract terms, utilization rates, performance metrics, and return on investment.
• Create executive-ready presentations and recommendations for senior leadership decision-making.
• Support development of a future-state HR vendor strategy and roadmap.

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The successful candidate will:

• Complete a comprehensive assessment of the HR vendor portfolio within the first six months.
• Deliver executive recommendations for vendor retention, consolidation, optimization, or elimination.
• Identify opportunities for cost savings, operational efficiencies, and enhanced service quality.
• Establish a vendor scorecard framework to support ongoing governance and performance monitoring.
• Support development of a multi-year HR vendor strategy aligned with business objectives.

Preferred Experience

• Experience conducting vendor assessments, RFPs, vendor selections, or supplier rationalization initiatives.
• Background in HR Operations, Shared Services, Procurement, Consulting, or Business Transformation.
• Demonstrated ability to build business cases and executive-level recommendations.
• Experience performing cost-benefit analysis and vendor ROI assessments.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.