[Vision] Professional Trainer

Build strong engagement in training sessions to enhance knowledge retention and customer confidence.

Represent the brand through professional and impactful training experiences in the field.

2. Field Engagement & Customer Insight

Actively engage with the field to understand customer needs, challenges, and knowledge gaps.

Gather real-time feedback from training sessions and customer interactions.

Translate field insights into actionable improvements in training approach and messaging.

3. Digital & Innovative Training Approach

Deliver and support digital and hybrid training sessions (e.g., webinars, virtual sessions).

Introduce new training methods to improve engagement and effectiveness (e.g., interactive formats, case-based learning).

Leverage digital tools to enhance learning experience and scalability of training.

4. Training Effectiveness & Business Impact

Continuously improve training effectiveness by focusing on learner engagement, understanding, and application.

Identify opportunities to enhance training impact on business outcomes (e.g., product understanding, sales confidence).

Support measurement of training effectiveness through feedback and performance indicators.

5. Cross-functional Collaboration

Collaborate with Sales, Marketing, and Customer Care teams to align training with business priorities.

Ensure consistency of key product messages across training sessions and customer interactions.

Support internal communication by sharing key learnings and field insights.

Qualifications:

Master’s degree in Optics, Healthcare, Life Sciences, or a related field from a 4-year university

3-7 years of experience in optical, healthcare, medical device, eye clinic or related industries

5+ years of experience in customer-facing roles such as training, sales support, or clinical/technical support

Strong presentation and communication skills with the ability to explain complex concepts in a clear and engaging way

Ability to adapt communication style to different audiences (e.g., beginners vs professionals)

Proactive attitude with willingness to learn and grow as a trainer

Business-level proficiency in MS Office (PowerPoint, Excel, Word)

Ability to communicate in English in a business environment

Willingness to travel frequently (field-based role)

Preferred Qualifications:

Master's or Ph.D. in Optics (both domestic and international degrees are welcomed)

Experience as an optician or in optical dispensing

Proven experience in E-learning, Webinars, and Hybrid Learning models.

Proven ability to transform product education into measurable business growth or shifts in client behavior.

Experience in healthcare/pharma/medical device education or customer training

Your ZEISS Recruiting Team:

KyuYul Jung （정규열）, ShinBi Park （박신비）