Warehouse and Shipping Manager

Trackmobile

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Coordinates the ordering and distribution of products, parts, and accessories. Ensures adequate and timely distribution of these elements to attain maximum sales potential consistent with good inventory control. Leads a team of direct reports.

Role and Responsibilities

• Oversees daily warehouse workflow and schedules staff to ensure appropriate coverage, such as assigning team members to receiving, picking, packing, and shipping areas based on workload.
• Manages daily shipping operations, including order processing, inventory tracking, documentation, and transportation oversight, such as verifying shipment accuracy and coordinating freight pickup schedules.
• Investigates and resolves shipping quality concerns, damages, and lost freight claims, such as reviewing carrier documentation, photos, and delivery records to determine next steps.
• Builds and maintains relationships with carriers, freight forwarders, and vendors, such as discussing service issues, delivery timelines, and cost-effective shipping options.
• Ensures project and department milestones are met while adhering to approved budgets, such as tracking progress on inventory cleanup, warehouse layout changes, or shipping cost initiatives.
• Has full authority for personnel actions, including hiring and training new warehouse employees, such as participating in interviews, onboarding new hires, and ensuring required training is completed.
• Promotes efficient warehouse operations by coordinating and collaborating with other departments, such as working with production, purchasing, and customer service to resolve material availability or delivery issues.
• Researches, identifies, and presents opportunities to improve warehouse operations, such as recommending process changes, space utilization improvements, or technology enhancements.
• Ensures compliance with applicable federal, state, local, and company safety policies, such as reinforcing proper forklift operation, PPE use, housekeeping, and incident reporting procedures.
• Works to meet internal and external customer demands and support customer satisfaction, such as prioritizing urgent orders, communicating delays, and ensuring accurate shipments.
• Communicates directly with customers on shipment arrangements and freight quoting.
• Coordinates with drivers and loads equipment as required.
• Performs other related duties as assigned, such as supporting special projects, audits, inventory counts, or cross-functional warehouse initiatives.