Amgen

Warehouse Business Manager

India · On-site · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAmgen
LocationIndia
Work styleOn-site
Employment typeFull time
Employer posted6 Oct 2026

Career Category

Supply Chain

Job Description

Accountabilities

Develop and own specific areas of the warehouse system business process blueprints and warehouse system solution development and templates
Own warehouse system business process specifications in Amgen’s DQMS
Own and drive business tasks during planning, requirements gathering, design, build, test, migration, training and deployment
Lead warehouse system changes from initiation to deployment
Support warehouse capacity master data maintenance and validation, analysis and scenario assessment and dashboards.

Responsibilities

Ensure uninterrupted production and supply driven by AIN warehouse business team in processes, systems and capacity
Lead business requirement gathering and process mapping as input for the warehouse system business process blueprints and solution templates, with Site SMEs, Technology and other stakeholders
Own defined warehouse system validation tasks, documents and assessments
Drive and govern warehouse process/system implementation tasks
Own, develop and document warehouse training content and documentation, AVs, LAs, training qualifications (TRNQs)
Define, document and maintain warehousing system user roles, approve user role assignments and perform periodic audits.
Drive CCMS Changes as owner or assessor
Maintain strong ties with Sites, Manufacturing, GSC, Technology, Technology partners and other stakeholders, collaborating to achieve best results for Amgen, optimize per the READ operating framework
Independently identify opportunities and assess impact of technologies, best practices, trends and events for Amgen’s business processes and systems
Showcase continuous improvement mindset to identify and deliver savings and improvements
Drive results to the finish line and strive for best-in-class warehousing supporting Manufacturing and Supply
Actively contribute to Community of Practice (CoP) collaboration, sharing and development
Support Warehouse Capacity Manager in ensuring uninterrupted production and supply by warehouse capacity and inventory placement

Show full description

Authority

Work under minimal direction. Work is directed by strategic and project objectives
Manage multiple priorities independently and concurrently
Expert advisor on warehouse system business process blueprints and solution templates; decision maker on owned documents, tasks and led system changes
Lead a small team across AIN Processes, Systems and Capacity

Outputs

Warehouse system business process blueprints and solution templates
Approved validation records and assessments (ISA, System Description, DIA)
Warehouse system specifications (RS, CS/DS, Test Scripts & Sets, VAL, RTM, Training)
On time delivery and deployment of warehouse systems and warehouse system changes
Trusted owner of warehouse capacity data, dashboards, risks and utilization insights

Qualifications
The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

Minimum Requirements

Bachelor’s degree preferably in Logistics or logistic knowledge by experience
5+ years’ experience in a warehousing/distribution environment, preferably in pharma
In-depth SAP/WMS design and implementation experience, preferably EWM
Leadership of a small expert team, collaborating with remote stakeholders/partners
Process mindset: cross-functional process understanding, insight and visualization
Distill, negotiate and communicate business requirements per strategic direction
Independent self-starter, able to work autonomously, under pressure and in teams
Motivated, persistent, eager to optimize, drive for excellence, continuously improve
Problem solver with high sense of responsibility
Result focused business partner with a proven ability to drive and deliver
Experience influencing change in international highly matrixed organization
Fluent in English in verbal and written communication
Technical writing skills

Preferred Requirements

Strong communication and presentation skills (verbal & written) with stakeholders
GMP and GDP knowledge
Understanding of end-to-end supply chain, oversee processes beyond function
Project management skills
Experience in related function, such as Planning
Experience with Rapid Response, Databricks and Power BI

Competencies

Deep WMS and warehouse process understanding
Analytical communicator: ability to gather, negotiate, prioritize, structure and communicate business requirements
Problem solving and OE mindset delivering result
Deliver results through small team, corporate matrix and ambiguity (influencing skills)
Collaborative one-Amgen mentality, driving to network goals

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