Msxinternational
Warranty Audit Consultant
Portsmouth, England, United Kingdom · On-site · Full-time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerMsxinternational
- LocationPortsmouth, England, United Kingdom
- Work styleOn-site
- Employment typeFull-time
- Employer posted
MSX are currently seeking a Warranty Audit Consultant for the UK market. The role is to provide in depth reviews of Dealer warranty operations focusing on repair capabilities and potential Audit risk supporting one of our automotive client.
The Warranty Audit Consultant will provide structured warranty audits across the UK dealer network, ensuring the correct submission of warranty claims and compliance with warranty procedures and policies. This role involves extensive travel throughout the UK, and the successful candidate must be willing to travel regularly and stay away from home overnight when required.
Job Role:
- Working within a team looking after the UK.
- Analysis of Dealer historical warranty cost performance.
- Conduct Dealer on-site Warranty audits.
- Manual review of pre-selected paid claims and associated dealer documentation to validate that correct administrative procedures have been followed and that the selected claims were appropriate in all respects.
- Advise Dealer with respect to warranty processes and compliance with the manufacturer’s Warranty.
- Prepare detailed reports on inaccurate claims, areas
- Present close meeting reports while still on site.
Show full description
- The ideal candidate will have a minimum of five years’ experience in Warranty and have an in-depth knowledge of the motor industry.
- Alternatively, we will also consider applicants with strong Aftersales and Warranty Process knowledge and three years of technical/workshop experience.
- Extensive knowledge of policy and procedure as well as workshops’ processes
- Knowledge of cars would be advantageous, however not essential.
- Ability to liaise and interact with all levels within the dealer network.
- Excellent communication skills written and verbal.
- Ability to manage own workload and traveling.
Competencies and Skills required
- Team player but must have a pro-active approach and provide new ideas for continuous improvement.
- Strong business acumen process orientated with attention to detail.
- Must have good written and verbal communication ability as well as demonstrating a high standard of interpersonal and numerical skills
- Experience having worked with a high-performance, collaborative, constructive peer group is a plus
- Enthusiastic, flexible, and proactive personality
- Personal qualities, credibility, and a commitment to the brand.
- Strong organizational and time management skills
- PC literacy is essential
Full time 40 hours (Monday – Friday) with some degree of flexibility, also to be available to work overtime if required. Travel in the UK is essential with time away from home.
Package
- 25 days annual leave entitlement
- Company car
- Company contributory pension plan
- Cashback healthcare scheme
- Life Assurance
- Car Salary Exchange Scheme
MSX International | Automotive & Mobility Business Solutions
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityMid level
- Employer posted
- Added to ROLIVA
- Last checked