Workday Functional Consultant (Mid-Senior Level)

Why this role matters?

As a Workday Functional Consultant, you will play a pivotal role in delivering our Workday roadmap by configuring, optimising, and supporting HCM modules across the organisation. You will collaborate with business stakeholders, technical teams, and third-party vendors to ensure robust, scalable, and efficient HR processes. This role requires strong functional expertise, hands-on configuration skills, and a passion for continuous improvement in a dynamic, global environment. Experience supporting complex benefits administration, annual Open Enrollment activities, and global employee-facing HR processes is highly valued.

What you’ll bring:

• 5+ years of hands-on Workday functional experience, with expertise in at least two modules, including Benefits, Compensation, or Advanced Compensation.
• Proven experience in configuration, process mapping, testing, and continuous improvement of HR processes.
• Experience supporting Benefits administration, configuration, or employee enrolment processes within Workday.
• Workday Pro Certification in Platform Administration and Core HCM.
• Strong understanding of HR processes, compliance requirements, and data governance principles.
• Familiarity with Agile methodologies and experience working in global delivery models.
• Excellent analytical, problem-solving, and communication skills; ability to work independently and manage multiple priorities.

Nice to Have

• Experience in global deployments and stakeholder management.
• Experience with Benefits integrations involving carriers, payroll providers, or third-party vendors.
• Workday Pro Certifications in advanced Workday modules (e.g., Benefits, Compensation, Advanced Compensation).

Key Responsibilities

• Lead and support end-to-end configuration and administration of Workday modules: Core HCM, Absence, Talent Acquisition, Performance & Talent Management, Compensation (Core & Advanced), Benefits, Journeys, Knowledge, and Case Management.
• Collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality configurations and enhancements.
• Support Benefits administration activities, including plan configuration, life events, eligibility rules, enrolment processes, integrations, regulatory compliance requirements, and annual Open Enrollment events.
• Ensure compliance with IT governance, audit, and data integrity standards, and support internal/external audits as required.
• Monitor and resolve complex Workday-related incidents and service requests within SLA, providing clear and timely communication to stakeholders.
• Support Workday releases, regression testing, and change management initiatives, ensuring smooth adoption of new features.
• Prepare and maintain functional documentation, SOPs, and provide knowledge transfer to HR superusers and team members.
• Stay current with Workday functionality, industry trends, and best practices; proactively recommend improvements and process optimisations.

Working Model

• The role follows a hybrid working arrangement, designed to facilitate effective global collaboration. Team members are expected to work between 14:00 and 23:00 IST. There may also be occasions when extended working hours are necessary to accommodate cross-time-zone activities.