Workforce Operations Senior Consultant

Develop, draft, and deliver clear written communications, presentations, talking points, and briefings for client leadership.

Manage internal correspondence, ensuring timely and accurate information sharing on priority topics within CISA.

Plan, coordinate, and execute meetings, workshops, and large-scale events, including logistics, staffing, agendas, materials, and on site tech support.

Support front office functions such as scheduling, task management, tracking action items, preparing leadership readouts, and managing workflows.

Maintain and refine operational processes that enhance team efficiency, communication, and stakeholder engagement.

Assist with workforce engagement initiatives, onboarding activities, training logistics, and employee experience support.

Build strong working relationships across federal partners.

Draft and review documentation, ensuring high quality formatting, accuracy, and compliance with organizational standards.

Synthesize diverse internal and external agency priorities into clear implications and decisions for leadership’s engagement with staff.

Prepare executive briefings, decision papers, talking points, strategic plans, roadmaps, and engagement materials.

Establish action-tracking and governance processes for decisions, risks, dependencies, commitments, and follow-up activities.

What You Will Need:

Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

Bachelor's degree

FIVE (5) or more years' experience in consulting, program management, strategic communications, stakeholder engagement, or a related advisory role.​

What Would Be Nice To Have:

Master's degree.

Strong written and verbal communication skills, including the ability to craft clear messaging for audiences.

Strong public speaking and facilitation skills with experience leading briefings or presenting to groups.

Proven ability to plan and execute events, meetings, or conferences.

Highly organized with strong attention to detail, time management, and ability to manage multiple competing priorities.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (Teams, SharePoint).

Familiarity with federal organizational structures, communications protocols, or operational rhythms.

Experience supporting executive leadership or front office/chief of staff functions.

Ability to manage a small team, adapt quickly, and problem solve in ambiguous situations.

Strong facilitation, presentation, writing, relationship management, and interpersonal skills.

Ability to translate complex information into clear executive-level insights and recommendations.

Experience developing strategic plans, roadmaps, briefings, decision materials, and implementation plans.

Strong organizational skills to manage multiple priorities and deliver results on time

Understanding of the differing roles, authorities, governance structures, and operating environments in CISA.

Experience in Human Resources, Organizational Development, Business Administration, or related field

Experience leading large-scale workforce operations or employee experience initiatives in complex organizations

Proven track record in change management, process improvement, and cross-functional collaboration

Strong analytical skills with the ability to interpret workforce data and drive actionable insights

Capable of leading organizational transformation and managing resistance to change

Effective at building relationships across departments and influencing without authority

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.