Workplace & Engagement Coordinator

What you’ll do

Be the face of the office

Greet employees, candidates, and guests with professionalism and warmth

Coordinate with building security to ensure a smooth, secure arrival experience

Support recruiting by welcoming candidates and helping interviews run on time

Keep the office moving

Manage incoming and outgoing mail, packages, and deliveries throughout the day

Coordinate and communicate out the ordering of employee meals (lunch, dinner) as needed

Assist office services teams (custodial, culinary, vendors) as needed

Help troubleshoot day-to-day issues and escalate when appropriate

Support workplace operations & events

Partner closely with the Employee Experience team on daily needs and employee onboarding processes

Stock and coordinate distribution of office supplies and swag for employees and guests

Coordinate client meetings, interviews, and team offsites for employees across our team

Assist in planning office events and activities to keep morale high

Contribute to a great employee experience

Notice what’s working and what isn’t in the office environment

Pitch in during busy moments, events, and high-traffic days

Help create a calm, welcoming, and reliable experience for everyone in the space (and eventually know all employees by first name!)

What we’re looking for

Professional, friendly presence with strong communication skills

Comfortable in a highly visible, customer-facing role

Organized and detail-oriented, with strong follow-through

Able to balance structure with flexibility in a fast-moving environment

Comfortable lifting up to 35 lbs and being on your feet throughout the day

Experience in front desk, office coordination, hospitality, or rapid-growth companies is a plus

Creativity and interest in employee events is also a plus

Why this role matters

Our office is more than a grouping of desks - it’s a central hub for our Washington DC team. This role helps shape how employees feel about coming into the office, how candidates experience us during interviews, and how smoothly the workplace functions day to day. You’ll have real ownership, real visibility, and the opportunity to make a meaningful impact on how the office feels and runs.

Equal Opportunity

Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.