Telefonicatech

Account Manager, Enterprise

London, England, United Kingdom · Remote (restrictions not stated) · Full-time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerTelefonicatech
LocationLondon, England, United Kingdom
Work styleRemote (restrictions not stated)
Employment typeFull-time
Employer posted12 days ago

Account Manager, Enterprise

Why This Role?

Take ownership of an established portfolio of customers and turn strong relationships into sustainable commercial growth.

You'll retain and develop existing enterprise accounts, identify cross-selling opportunities and manage deals from initial opportunity through to completion. Working closely with sales, purchasing, finance and project delivery teams, you'll play a key role in driving revenue growth while delivering an excellent customer experience.

What You'll Be Doing

Manage and grow a portfolio of existing enterprise customer accounts
Achieve and exceed agreed sales, revenue and profit targets
Build trusted relationships with customers and key vendor Account Managers
Identify cross-selling opportunities across IT products and services
Take ownership of opportunities and progress deals through to completion
Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling
Deliver engaging sales presentations to both new and existing customers
Monitor competitor activity and support customer retention strategies
Maintain accurate customer, opportunity and relationship data within Salesforce
Work closely with Purchasing, Finance, PMO and other internal teams to ensure successful delivery of products and services

Show full description

What We're Looking For

Essential

Previous Account Management or Sales experience within the IT or technology sector
Proven track record of achieving or exceeding sales targets
Experience managing and growing existing customer relationships
Strong commercial awareness with an understanding of pricing, profitability and margins
Experience using CRM systems to manage opportunities and customer engagement
Excellent communication and stakeholder management skills
Strong organisation, planning and time management skills
Customer-focused approach with a passion for building long-term relationships
Ability to work independently and manage multiple priorities effectively
Resilient, proactive and results-driven mindset

Desirable

Experience using Salesforce CRM
Experience working with technology vendors and partners
Knowledge of IT products, services or managed services
Experience delivering customer presentations and commercial proposals
Experience working closely with purchasing, finance or project delivery teams

Why This Opportunity Stands Out

Manage an established customer portfolio with genuine growth potential
Own the full sales lifecycle from opportunity identification through to deal completion
Develop relationships with customers, technology vendors and internal specialists
Gain exposure to a broad range of IT products and services
Combine relationship-led account management with commercial ownership and sales growth responsibility
Play a visible role in customer success, retention and business growth

Primary Keywords

IT Account Manager, Technology Account Manager, Account Management, IT Sales, Technology Sales, Customer Retention, Account Growth, Account Development, Revenue Growth, Profit Growth, Salesforce, CRM, Cross-Selling, Stakeholder Management, Commercial Management, Enterprise Accounts

At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.

Be yourself with us, and feel that you belong.

We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.

We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.