Accor

AM - People & Culture

Chennai, TN, India · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

Primary Responsibilities

Review and update People & Culture policies and procedures and other human resources materials
Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management
Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process
Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice
Prepare and submit periodic People & Culture reports to management
Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations
Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the General Manager
Oversee the organization and execution of employees’ social, athletic and recreational activities
Maintain good working relations with all departments and all professional external contact

Show full description

Recruitment

Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel
Analyze the hotel manpower requirements
Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures

Team Management

Interview, select and recruit direct reports
Identify and develop team members with potential
Conduct performance review and manages performance issues that arise within the team
Constantly monitor team members performance, attitude and degree of professionalism
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

Minimum 4 to 5 years of HR experience, preferably in the hospitality industry.
At least 2 years in a supervisory or Assistant Manager role.
Experience in recruitment, onboarding, engagement, performance management, learning & development, and employee welfare activities.
Strong understanding of Accor values, culture, and hospitality people practices is preferred.

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