Analyst II - EU Customs

OVERVIEW

The Analyst II- Logistics is responsible for driving Operations with excellence. The candidate needs to align the priorities of Business stakeholders to Floor teams. She/ He is expected to be a functional expert in the process, provide directional clarity for the team, work with a continuous improvement mindset and show exceptional customer centricity.

RESPONSIBILITIES

• Responsible for Import/ Export Operations. Should be a functional expert and able to set up routines from scratch and focus on Process excellence

• Managing stock availability and coordinating with production planners to ensure timely order fulfillment.

• Monitoring inventory levels and proactively addressing potential stock shortages or excess inventory.

• Coordinating production schedules to support on-time deliveries and shipment commitments.

• Tracking open orders and ensuring material availability to meet customer requirements.

• Managing delivery priorities and resolving supply constraints to minimize business impact.

• Supporting demand and supply planning activities through regular stakeholder communication.

• Coordinating with cross-functional teams to resolve operational issues and customer escalations.

• Ensuring accurate master data and inventory records between SAP and OMP systems.

• Coordinating with production planners to monitor manufacturing schedules and ensure timely completion of production orders.

• Following up on production progress and proactively addressing delays that may impact customer deliveries.

• Collaborating with Quality teams to expedite stock release and minimize order fulfilment delays.

• Tracking batch release status and escalating critical delays to ensure continuity of supply.

• Responsible initially to do transition of process, understand and be able to guide teams in setting up the process on the floor and be a change management agent

• Lead and drive Service reviews of KPIs and governance meetings to action continuous improvements

• Identify opportunities across the E2E supply chain to enable KHC operations cost improvement and process standardization

• Daily management of the sailing schedule and, customer pickup planning and pulling orders forward to meet payload goals for both primary and secondary network

• Floating orders to meet available capacity where necessary, Revisiting shipments to add on volume.

• Leading calls to address expediting/shortening lead time/ MOQs, to build solutions for customers without cost-in

• Facilitate for customs clearance documentations and prioritizations management, ensure document control measures are adhered to – in respective portals and local systems and trackers

• Effectively able to do Root Cause Analysis for issues and come up with implementable solutions

KEY INTERFACES

• Supply Chain Stakeholders across markets, Transporters, Shippers, Direct Order Customers

• Business Processes: Logistics Processes, Invoicing, Warehouse management processes, Control tower Operations, Carrier/ Shipper management, Documentation and compliances

• Within KHC, this role will work very closely with Operations functions across global zones, GBS, Global Logistics, Supply Planning and IT

REQUIREMENTS

• 6-8 years Experience in Logistics Operations especially in Exports Operations with awareness of Documentation and International logistics and shipping Operations

• Working Knowledge in OTM and SAP interfaces will be a added advantage

• Hands on work attitude and customer centric. Bias towards Action

• Excellent Interpersonal skills, Strong written and verbal communication skills. Must fluently speak English

Location(s)

Ahmedabad - Venus Stratum GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.