Altisource
Analyst, Quality Assurance
Bengaluru, KA, India · Remote (restrictions not stated) · Full-time
Posted over 6 months ago: check it’s still open
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerAltisource
- LocationBengaluru, KA, India
- Work styleRemote (restrictions not stated)
- Employment typeFull-time
- Employer posted
We are seeking a detail-oriented and analytical Analyst, Quality Assurance to join our team in Bengaluru, India. In this role, you will be responsible for ensuring the highest standards of quality in our US mortgage-related processes and services. The ideal candidate will have a keen eye for detail, strong analytical skills, and the ability to drive continuous improvement in our operations.
- Perform quality assurance reviews for voice and non-voice processes related to US mortgage eviction, sale, and closing activities
- Analyze findings from process reviews and develop comprehensive reports highlighting trends and opportunities for improvement
- Make data-driven recommendations to reduce process variation and eliminate errors
- Track and follow up on business unit responses to identified findings from process reviews
- Collaborate with management to develop and implement project plans addressing opportunities identified through quality assurance activities
- Escalate unresolved issues to senior management and work towards their resolution
- Provide timely and accurate reports to management documenting observations from reviews
- Assist in implementing changes or modifications to the Quality Assurance department's evaluation process
- Stay updated on industry best practices and regulatory requirements in the US mortgage sector
Show full description
- Bachelor's degree in Business Administration, Finance, or a related field
- 2-5 years of experience in quality assurance, preferably in the US mortgage industry
- In-depth knowledge of US mortgage processes, including eviction, sale, and closing procedures
- Strong analytical skills with proficiency in data analysis and reporting tools
- Excellent communication skills, both written and verbal, for conducting voice and non-voice audits
- Demonstrated ability to identify process improvements and implement effective solutions
- Attention to detail and a commitment to maintaining high-quality standards
- Proficiency in Microsoft Office suite, particularly Excel for data analysis
- Experience with quality assurance methodologies and best practices
- Strong problem-solving skills and the ability to work independently and as part of a team
- Adaptability to changing priorities and the ability to manage multiple projects simultaneously
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
· Competitive salary based on your experience and skills
Good Health
· Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
· Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.
Happiness
· 10 paid holidays, plus 26 paid days off per year
· Lots of employee engagement activities
OUR CORE VALUES
For our employees, customers, and shareholders, we commit to…
· Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times
· Energize People – enable exceptional people to energize their teams and drive results
· Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
· Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers
· Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource”
· Enrich Communities – create positive impacts for the communities where we live and serve
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Work styleRemote (restrictions not stated)
- Employment typeFull-time
- SeniorityEntry level
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.