Analyst, Source to Pay

Responsible for Vendor Paid to Terms (VPTT) accuracy and improvement initiatives to ensure our suppliers are consistently paid the right amounts at the right times

Work closely with our Business Process Outsourcing (BPO) partners to coach and train the broader AP team on core fundamentals and continuous improvement opportunities

First point of escalation for Kraft Heinz on Accounts Payable matters (payment issues, vendor master data, internal queries)

Stakeholder Collaboration:

Drive vendor payment improvements in partnership with Kraft Heinz Finance department and with support from Senior Manager, STP ANZ

Liaise between GBS and Kraft Heinz on Service Level Agreements and Reverse Service Level Agreements and drive action plans to improve performance on both sides

Drive Service Performance Management reviews between business and GBS and improve reporting with GBS team

Process Improvement:

Ensure process documentation is updated frequently to reflect current standard operating procedures in compliance with Kraft Heinz policies and controls

Work closely with Global process leaders and teams to understand root causes and represent process procedures, practicalities, and exceptions

Translate vendor payment targets into action plans for GBS to drive improvement

Support project and technology implementations including SAP S/4 Hana, Basware and other digital solutions

Review and analyse reporting from broader GBS teams

Apply understanding of assigned business process to identify gaps and propose continuous improvement measures

General:

Perform assigned tasks in accordance with all Kraft Heinz Food Safety, Environmental, Health and Safety, and Ethical and Human Resources policies, programs and goals.

Uphold the Kraft Heinz values and to work in a way that contributes to the company’s vision

Coordinate with external and internal customers on matters of collections and disputes

Indirect management of the BPO team (located in India)

What you'll bring

Understanding of Accounts Payable or Procure to Pay processes

Minimum of 5 years of progressing work experience in the Accounts Payable area

Experience working in an operational capacity within GBS is preferred

Experience working with BPO or offshore teams is highly preferred

Experience operating in matrix and complex set ups

Experience managing multiple stakeholders and priorities

Experience participating in Continuous improvement initiatives

Strong Accounts Payable and/or Procurement background

Positive, proactive can-do attitude

Attention to detail and high accuracy skills

Excellent customer service skills

Strong problem-solving skills

Ability to work within a team environment

Ability to foster strong relationships across all levels of the organisation

Bachelor’s degree

Post graduate certification in GBS is preferred

Why Kraft Heinz

This is more than an analyst role – it’s an opportunity to shape the future in a critical part of our business. You will join a global organization with ambitious growth plans, where your voice is valued, and your impact will be felt.

If you are looking for a role where you can bring your expertise, perspective and leadership to make a real difference, we’d love to hear from you. Apply Now!

Location(s)

Tomoana

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.