Application Support Engineer II

· Assist in Integration of applications and services with network management
tools and other enterprise tools

· Develop KPIs and other system metrics for capacity planning, performance
management, and monitoring

· Oversee daily operations of large-scale carrier grade systems; schedule,
document and implement maintenance and troubleshooting procedures as
necessary

· Pro-actively communicate status to project managers, upper management, and
customers

· Participate in an on-call rotation to maintain 24x7 service support

Qualifications

Qualifications:
· 4+ years’ experience administering applications and services hosted on Linux
(RHEL and derivate) operating systems

· 2+ years’ experience planning, integrating, and operating carrier or enterprise
grade high-availability telecom solutions

· Understanding of Systems and Network Architecture of large-scale distributed
networks

· Understanding and working knowledge of IP networks and security devices
including routers, switches, load balancers, firewalls, and VPNs

· Experience integrating with monitoring, analytics, and network management
tools and products such as Splunk

· Possess strong interpersonal and communication skills

· Demonstrated problem solving and incident management skills

Optional Desired Qualifications:

· Experience with an automation framework such as Ansible, Chef, or Puppet

· Experience with Foreman helpful

· Experience with Virtualization software, such as VMware, helpful

· Scripting or coding experience is helpful

· Knowledge of and/or experience operating within a compliance framework,
such as PCI, helpful

Education and Certifications:

· Bachelor’s degree or equivalent experience required

· ITIL certification preferred

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.