Accorcorpo

Assistant Manager Concierge - The Hoxton Bengaluru City

Bengaluru, KA, India · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

What you’ll do…

You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way.
Deal with the coming and going of guests, whether that’s answering guest questions, guiding them through the property or giving directions in the neighbourhood we call home.
Jump in to help the team because teamwork is our middle name, and you’re a person who’s not afraid to wear multiple hats.
Show guests to their rooms, giving information and helping with any amenities.
Coordinating with front desk to manage guest luggage storage and handling guest luggage with care, as if it were your own.
Ensuring the lobby and entrance is kept tidy and presentable.

What we’re looking for…

Individuals. You’re looking for a place where you can be you; no clones in suits here.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other, and has fun along the way.
It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.
Passion for exceeding guest’s expectations.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.

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