Accorcorpo

Assistant Manager Outlet - The Hoxton Bengaluru City

Bengaluru, KA, India · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAccorcorpo
LocationBengaluru, KA, India
Work styleOn-site
Employment typeFull-time
Employer posted2 months ago

What you’ll do…

Take responsibility for the day-to-day operation of the outlet in the absence of the Outlet Manager, ensuring seamless service and operational excellence.
Recruit, onboard, train, coach, and develop team members to support their growth and performance.
Lead by example and embody The Hoxton culture and values, inspiring and motivating the team.
Prepare and review team schedules based on business needs and operational requirements.
Conduct engaging daily pre-service and post-service briefings to keep the team informed, motivated, and aligned.
Deliver exceptional guest experiences by ensuring high levels of guest satisfaction and professionally resolving guest concerns and complaints.
Ensure the team has a thorough understanding of the food and beverage offerings, promotions, and service standards.
Maintain consistently high service standards and oversee the overall guest dining experience.
Work closely with the Sales team to coordinate events, meetings, and group dining experiences.
Organize and supervise outlet set-up according to business forecasts and operational requirements.
Coordinate and participate in food and beverage inventory management, ensuring accurate stock control.
Optimize staffing and operational resources to ensure smooth and efficient service.
Drive revenue growth by coaching the team on upselling and suggestive selling techniques.
Proactively recommend and support the implementation of promotional and commercial initiatives.
Ensure the restaurant is maintained to the highest standards of cleanliness, hygiene, and HACCP compliance.
Ensure all team members maintain professional grooming and hygiene standards.
Monitor the condition of restaurant equipment, furniture, and operating supplies.
Coordinate maintenance requests and ensure equipment remains in excellent working condition.

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What we’re looking for…

Individuals. You’re looking for a place where you can be you; no clones in suits here.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other, and has fun along the way.
You have a proven track record of successfully leading large teams across restaurants, kitchens, and bars. You are a natural leader who builds trust and takes people on the journey with you.
Previous experience as an Assistant Manager Outlet or in a similar supervisory Food & Beverage role, with a strong understanding of restaurant operations.
You have a keen eye for detail, even under pressure. You can juggle multiple priorities simultaneously without ever losing sight of the bigger picture.

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