Accor
Assistant Manager Stewarding manager - Fairmont Agra
Agra, UP, India · On-site · Full-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerAccor
- LocationAgra, UP, India
- Work styleOn-site
- Employment typeFull-time
- Employer posted
**Key Responsibilities:**
- Oversee and manage all stewarding operations, including dishwashing, laundry, and general housekeeping support services to maintain the highest standards of cleanliness and hygiene
- Supervise, train, and mentor stewarding staff members, ensuring consistent performance, professional conduct, and adherence to company policies and procedures
- Develop and implement standard operating procedures (SOPs) for all stewarding functions to optimize efficiency and maintain quality standards across all departments
- Monitor inventory levels of cleaning supplies, linens, and equipment; coordinate procurement and manage stock to minimize waste while controlling costs
- Conduct regular quality inspections of all stewarding work, including dishware, glassware, linens, and guest room cleanliness to ensure compliance with Fairmont standards
- Maintain strict adherence to health, safety, and sanitation regulations, including HACCP protocols and local food safety requirements
- Manage stewarding department budget, track expenses, and identify cost-saving opportunities without compromising service quality
- Schedule staff shifts, manage attendance records, and ensure adequate coverage to meet operational demands during peak and off-peak periods
- Coordinate with other departments (housekeeping, food and beverage, front office) to ensure seamless service delivery and guest satisfaction
- Maintain and troubleshoot stewarding equipment, arrange timely maintenance and repairs, and ensure proper equipment utilization
- Prepare and submit regular reports on departmental performance, staffing metrics, and operational challenges to senior management
- Foster a positive work environment that promotes teamwork, professional development, and employee engagement within the stewarding department
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**Required Qualifications:**
- High school diploma or equivalent; hospitality or hotel management certification preferred
- Minimum 3-5 years of progressive experience in stewarding, housekeeping, or related hospitality operations management
- Proven supervisory or team leadership experience managing 10+ staff members
- Strong knowledge of food safety, sanitation standards, and HACCP protocols
- Proficiency in inventory management and cost control practices
- Excellent organizational and time management skills with ability to prioritize multiple tasks
- Demonstrated ability to develop and implement standard operating procedures (SOPs)
- Strong communication and interpersonal skills with ability to work cross-functionally across departments
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
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At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityMid level
- Employer posted
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