Associate Customer Sales Manager

Essential Functions & Responsibilities

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth.
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving.
• Strong knowledge in the study of syndicated (Nielsen, Circana/IRI, & WMT Retail Link, Scintilla (Walmart) data and household panel data steers key insights and business recommendations and actions on the key sales controllable of distribution and assortment, pricing, and promotion.
• Leading implementation of Space Management Projects and partner with distributors and retailers to conduct annual category reviews and periodic assessments.
• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories.
• Work with Retail Team to effectively manage retail execution of all assigned category objectives.

• Schedule and lead monthly update and results reviews with key stakeholders at distributors, leverage KHC internal resources to support sales efforts.
• Schedule and conduct frequent trade visits to have strong pulse on market and competitive dynamics and landscape.
• Maintain files and business documentation to thoroughly detail business transactions.

Expected Experience & Required Skills

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
• Tested ability to own business process and Category management through a complex Sales position with the ability to manage multiple distributors, develop insights on how to best leverage their strengths including participation in retailer planning and strategic actions
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc. as well as Third Party supported programs such as PMR and FACTS
• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
• Willing to travel 10-20% out of the area as needed

Work Environment & Schedule

This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations

Physical Requirements

Physical demands include but not limited to

Willingness to drive and/or travel as needed

Operate a computer and view screens for ~100% of work schedule

Location(s)

Kraft Foods Group Puerto Rico, LLC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.