GRAB

Associate, Risk and Compliance

HCMC, Vietnam · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerGRAB
LocationHCMC, Vietnam
Work styleOn-site
Employment typeFull-time
Employer posted8 days ago

Get to Know the Team

The Central Operations, Risk & Compliance team is part of Grab Vietnam's Central Operations function. The team supports operational integrity by strengthening quality controls, monitoring compliance, identifying operational risks, and driving continuous improvement across Vietnam operations.

The Critical Tasks You Will Perform

QA & QC Management: Establish quality benchmarks, audit daily operational workflows, and conduct regular QC checks to maintain high service standards.
Risk Identification & Mitigation: Monitor operational processes to detect risks early, analyze root causes, and implement preventive measures.
Process Management: Design, update, and standardize Standard Operating Procedures (SOPs) and control frameworks for the Central Ops team.
Compliance & Monitoring: Ensure operational activities strictly align with company policies, industry regulations, and internal standards.

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What Essential Skills You Will Need

Experience: 1–3 years of experience in Operational Risk, Compliance, Quality Assurance, or Quality Control
Skills: Strong analytical thinking, process design capabilities, and high attention to detail.
Tools: Proficiency in data analysis tools (Excel, SQL, or BI tools is preferred) and flowchart/documentation software.
Proficient English to collaborate effectively across cross-functional teams.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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