Business Analyst III - Oracle C2M, CC&B Analyst

The position also requires occasional travel/workshops at business locations, such as Stockton or San Ramon.

Your Roles and Responsibilities:

Project Leadership

• Lead and partner with technical teams to ensure successful delivery of project functionality.
• Collaborate on the development of functional solutions with business clients and vendor implementers, leveraging knowledge of PG&E systems and business processes.
• Communicate IT processes to the business clients and vendor partners.
• Demonstrates a level of expertise that allows the BA to act as a recognized authority for a project or initiative.
• Exercises independent judgment and discretion in matters of significance with broad scope and high complexity.

Business Analysis

• Able to analyze and design solutions independently with minimal guidance as needed on the most complex projects.
• Analyze end-to-end complex business processes and information needs of the clients in one or more business functional areas (may include external entities).
• Anticipate client concerns and questions, and provide proactive, timely and professional client-focused communications.
• Define and document business requirements for complex projects.
• Evaluate and document alternatives that will provide the most effective solutions to complex business problems.
• Identify, propose and influence IT solutions to complex business problems; negotiate requirements and deliverables with multiple business clients.
• Provide expert consulting in information technology to the client to identify and satisfy the business needs.
• Create and review design and technical specification documents for alignment with business solution.
• Understand in detail the current and future business environment of the business clients; effectively anticipate, identify, and fully meet the business needs.
• Serves as key technical resource within the area of specialization.
• Demonstrates advanced knowledge and technical competence for Oracle and other applications in scope for the Billing Modernization program.
• Demonstrates understanding of business processes for several business functional areas, and can effectively coordinate the work on analysis and requirements for several projects.
• Provide timely responses to client inquiries or delegate as appropriate.

Project Support

• Comply with SOX and other standard process requirements.
• Demonstrates good understanding of a number of the following areas: testing, project management, related Lines of Business, software development, SOX compliance, regulatory compliance, operational/disaster recovery, operations, maintenance, etc.
• May perform various additional activities, such as operation and maintenance support, testing of critical areas of complex applications, etc.
• Prepare and review test plans and perform quality reviews of test results.
• Mentors the Associate and Career-level team members.
• Act as a key contributor to the business cases for complex IT projects and initiatives.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
• 7 years job-related CC&B experience, or similar Oracle platform (such as C2M)
• Networks with senior internal and external personnel in own area of expertise
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Excellent documentation, writing, organization and verbal communication skills.
• Familiarity with SQL scripting and usage.
• Able to read and create technical documentation.
• Excellent organization skills and ability to adapt to a rapidly changing work environment.

Physical Demand & Work Environment

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers