Accorcorpo

Cluster General Manager

Doha, Doha Municipality, Qatar · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAccorcorpo
LocationDoha, Doha Municipality, Qatar
Work styleOn-site
Employment typeFull-time
Employer posted14 days ago

We are seeking a dynamic and visionary General Manager to lead our hotels operations at Ibis & Adagio Doha - Qatar. As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability.

Develop and implement strategic plans to achieve business goals and enhance overall performance
Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation
Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance
Ensure the highest standards of guest service and satisfaction are consistently met
Manage financial performance, including budgeting, forecasting, and cost control measures
Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners
Drive revenue growth through innovative marketing strategies and business development initiatives
Ensure compliance with local regulations, brand standards, and company policies
Implement and monitor quality assurance programs to maintain service excellence
Stay abreast of industry trends and competitor activities to maintain a competitive edge
Coordinate operations across multiple properties to ensure consistency in service delivery and brand standards
Develop and execute comprehensive staff training and development programs to enhance team capabilities and career progression
Establish and monitor key performance indicators (KPIs) and operational metrics to drive accountability and continuous improvement
Lead crisis management and problem-resolution initiatives to address operational challenges and maintain business continuity

Show full description

Proven experience as a General Manager in the hospitality industry or a related field
Strong track record in strategic planning and project leadership
Exceptional leadership skills with the ability to motivate and develop high-performing teams
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders
Demonstrated commercial acumen and financial management expertise
In-depth knowledge of hotel operations, including rooms division, food and beverage, and MICE
Proficiency in revenue management and performance optimization techniques
Strong problem-solving skills and ability to make decisions in fast-paced environments
Familiarity with local regulations and business practices in the region
Innovative mindset with a focus on continuous improvement and guest satisfaction
Ability to represent the brand professionally and build strong community relationships
Flexibility to work extended hours and handle high-pressure situations

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

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