CPFR Manager

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About the Role

We are seeking a Collaborative Planning Forecasting and Replenishment (CPFR) Manager who will focus on building strong partnerships with retailers to optimize inventory and reporting processes. This role is highly customer-facing and will lead joint business planning efforts, ensuring alignment on supply chain strategies and execution. The CPFR Manager will own custom reporting for replenishment managers, lead S&OP processes, and mentor analysts in communication, data development, and opportunity identification.

Roles & Responsibilities

Customer Collaboration and Reporting

- Partner with retailers on joint business planning to align inventory strategies and promotional execution.

- Serve as the lead for S&OP, managing demand and supply planning cycles and communicating risks and mitigation plans.

- Own custom reporting needs for replenishment managers, delivering actionable insights that drive decisions.

- Develop dashboards and KPI reports for OTIF, in-stocks, inventory health, and sell-through performance.

Supply Chain Operations

- Review outages from IDC to store and implement structural solutions, including manual orders when necessary.

- Lead item maintenance efforts with Walmart to ensure accurate setup and orderability.

- Manage supply chain for feature orders, including port splits, MABDs, and store counts.

- Oversee inventory transfers between IDCs to maintain balance and protect in-stocks.

- Lead problem-solving during supply chain disruptions, escalating and resolving bottlenecks quickly.

Promotional and Event Execution

- Plan and manage major Walmart resets, modular changes, and feature events.

- Ensure pipeline-fill meets key set dates and track promotional inventory flow in real time.

E-commerce Support

- Manage fulfillment strategies for Walmart.com, including D2C, store pickup, and WFS.

- Monitor in-stock health and delivery times for online assortments.

Skills & Experience

- 3–5 years of experience in CPFR, supply chain, or customer replenishment roles (Toys, Import, and Assortment experience preferred).

- Strong customer-facing experience with major retailers (Walmart experience preferred).

- Proficiency in analytics and reporting tools such as Excel and Power BI.

- Familiarity with retail systems like Walmart Retail Link, Scintilla, and Supplier One.

Why ZURU is right for you

ZURU moves fast, thinks big, and sets ambitious goals. We're not your typical 9-to-5. Our teams are made up of talented people who enjoy solving complex problems, taking ownership, and continuously raising the bar. If you're excited by making a real impact, learning at pace, and being surrounded by people who challenge you to grow, you'll likely thrive at ZURU.

ZURU's approach to ways of working

We believe the best ideas come from working closely together. Our teams adopt an office-first mindset enabling fast collaboration, quicker decision-making, and stronger team connections. While flexibility may be available depending on the role, location and business needs, most positions are based in the office, where we can innovate, learn from one another, and move quickly as a team.

Get to know us a little better by checking out LIFE@ZURU on Instagram or www.zuru.com

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ZURU may use AI tools to help screen, assess or select applicants.