RELX
Credit and Collections Coordinator
Philippines · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerRELX
- LocationPhilippines
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
The position of Credit and Collections Specialist will need to ensure that all outstanding debts are collected on time. This will be a critical role in managing credit and collections processes, ensuring timely payment collection and minimizing credit risks. This will also include reaching target sets and KPIs, implementing relevant policies and procedures and creating reports and discussing them with the relevant stakeholders for debt update.
Key accountabilities (main areas of responsibility)
1. Debt Collection
Telephone chasing of past and future debts on designated accounts
Ensure follow up calls and collection plan dates are diarized.
Issuing statements, invoices, and account reconciliation on designated accounts as required.
Chasing debts by email and phone calls.
2. Debtor Reporting
Produce aged debtors and onsite report across designated shows as scheduled and as needed basis.
Show full description
3. Communication
Liaise with sales and wider finance teams on a regular basis to ensure they are kept informed and involved with debt collection as appropriate.
Arrange and attend team pre- and post-show meetings 3 months prior to show opening and as required.
Produce and distribute Show Collection Plan to teams
4. ADHOC Duties
Liaise with sales and wider finance teams on a regular basis to ensure they are kept informed and involved with debt collection as appropriate.
Arrange and attend team pre- and post-show meetings 3 months prior to show opening and as required.
Produce and distribute Show Collection Plan to teams
5. Policy Compliance
Ensuring credit control policy procedures are adhered.
Ensure VOT’s are supplied where necessary.
6. System Knowledge
Ensure that IT knowledge is sufficient to carry out the required role
Is competent at using Excel and Word
Oracle user preferred.
Qualifications:
Bachelor’s degree
At least 1 year of experience in Credit & Collections
Excellent communication skills (written and oral)
Knowledgeable in MS Excel (AutoSum, VLOOKUP, Pivot)
Preferably has an experience working in Shared Service company.
Willing to work on a rotational shift and hybrid work set up.
Must have keen attention to details.
Experience in handling international credit control and dealing with different currencies.
Exceptional communication and negotiation skills to interact with internal teams and external stakeholders.
Strong time management and organizational skills, with the ability to prioritize task and meet deadlines.
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.



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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.