Weir
Customer Success Specialist
South Africa · Work style not stated · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerWeir
- LocationSouth Africa
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Division: Software Solutions
Role: Customer Success Specialist
Location: Johannesburg, South Africa
Work Arrangement: Hybrid
Job Summary
Help mining companies unlock greater value from industry-leading technology while building trusted customer partnerships that drive long-term success.
Key Selling Points
- Drive customer outcomes across global mining operations
- Blend technical expertise with strategic customer engagement
- Join a market leader shaping the future of mining technology
About Us
We are the world's leading mining software business bringing together the expertise of Micromine, Motion Metrics and Fast2Mine.
Our solutions help mining companies explore, design, plan and operate more effectively through industry-leading software, AI, machine vision and automation technologies. From geology and mine planning to fleet performance and operational optimisation, we help customers improve productivity, efficiency and sustainability across the mining value chain.
Show full description
Backed by Weir's global reach and resources, we combine deep mining expertise with a strong innovation roadmap, delivering trusted technology solutions used by mining operations around the world.
The Opportunity
Join Micromine in Johannesburg as a Customer Success Specialist, partnering with mining and exploration customers across the AMEE region. This role sits at the intersection of technology, customer engagement, and business value, helping customers maximise the impact of their software investment while strengthening long-term partnerships. You'll play a key role in improving customer outcomes, retention, and growth across a global technology leader.
The Impact you'll have
- Influence how leading mining companies realise value from technology.
- Build trusted relationships with customers across the mining lifecycle.
- Shape customer experiences that strengthen long-term partnerships.
- Gain exposure to global customers, teams, and industry challenges.
- Contribute to the growth of innovative mining software solutions.
What you need to succeed
- Tertiary qualification in Earth Sciences, Mining, or Engineering.
- Experience within exploration, mining, or related operational environments.
- Strong knowledge of geology, exploration, or mining software workflows.
- Proven ability to build credibility with technical stakeholders.
- Excellent communication and customer relationship skills.
- Analytical mindset with the ability to identify risks and opportunities.
What you can expect from us
- Competitive remuneration
- Hybrid working model
- Career development within a growing global organisation
- 12 weeks paid parental leave (primary and secondary carers)
- Health and wellbeing support, including EAP
Apply Now
Are you ready to turn customer relationships into lasting business impact? Join Micromine and help mining organisations achieve greater productivity, adoption, and success through world-class technology solutions.
To learn more, visit our website at www.micromine.com or LinkedIn Page.
Micromine is dedicated to fostering a diverse and inclusive work environment, and we welcome applicants from a variety of backgrounds to apply.
#micromine
#LI-hybrid
#LI-SF1
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
Customer success manager jobs in South Africa
ROLIVA currently lists 5 open roles like this in South Africa.
Employers hiring for this
- Weir2 open roles
- Energy Exemplar1 open role
- Fresh Prints1 open role
- LSEG1 open role
At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked