Jobsforhumanity

Customer Support Specialist

Phoenix, AZ, United States · Remote (restrictions not stated) · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerJobsforhumanity
LocationPhoenix, AZ, United States
Work styleRemote (restrictions not stated)
Employment typeFull-time
Employer posted3 months ago

About the Role

Customer Support Specialist to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, has excellent communication skills, and can confidently manage multiple administrative tasks.

Key Responsibilities

Answer incoming phone calls and respond to email enquiries professionally.

Coordinate bookings and follow-up appointments.

Accurately input and maintain patient records.

Process administrative tasks and patient documentation.

Support the day-to-day operation.

Skills & Experience Required

Excellent computer literacy and confidence using technology.

Strong knowledge of Microsoft Office, particularly Excel and spreadsheets.

Fast and accurate typing and data entry skills.

Excellent verbal and written communication skills.

Strong organisational and multitasking abilities.

Show full description

Ability to work independently and as part of a team.

Previous customer service, administration, or data entry experience is desirable.

What We're Looking For

Excellent telephone and in person etiquette with a professional and courteous manner.

Professional, reliable, and friendly.

Highly organised with strong attention to detail.

All your information will be kept confidential according to EEO guidelines.

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