DBS Bank

信用卡/信貸數位申辦服務專員

Taiwan · Work style not stated

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerDBS Bank
LocationTaiwan
Work styleWork style not stated
Employer posted4 Jun 2026

在數位金融快速發展的浪潮下，信用卡/信貸數位申辦服務專員是銀行推動數位轉型的關鍵角色。這個職位承載著提升客戶體驗與推動數位服務普及的重要任務，是連結客戶與金融創新的核心窗口。

★此為透過電話方式服務客戶的行政職位，無須輪班、無須負擔業績★
★歡迎無相關經驗者一起加入這個活潑、團結互助的後勤團隊★

工作內容：
1.電話協助客戶完成信用卡、信貸線上申辦流程，提升體驗與便利性。
2.回覆高貢獻度客戶的回電需求，提供專業解說並進行客戶關懷與挽留。
3.處理信用卡額度調整或帳務相關通知，確保正確與即時。
4.貢獻度低且主動來電取消卡片/貸款的客戶協助相關結清作業。
4.配合團隊任務，依公司政策執行客戶聯繫與跨部門協作事項，成為銀行數位服務推動的重要角色。

Location:

Dehui B1

Job:

Product Sales

Schedule:

Regular

Employee Status:

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