Softswiss

Delivery Manager

Warszawa, PL • Poznań, PL • Beograd, RS · Work style not stated · Full-time

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About the role

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EmployerSoftswiss
LocationWarszawa, PL • Poznań, PL • Beograd, RS
Work styleWork style not stated
Employment typeFull-time
Employer posted2 months ago

Overview:

Experienced Delivery Manager, we have an opportunity for you! Join SOFTSWISS and become a vital part of our team. We are searching for someone who mirrors our dedication and professionalism.

About Product:

The SOFTSWISS Sportsbook is a software platform designed for launching and managing a successful online sports betting business. The Sportsbook team’s goal is to develop truly innovative software that will make the process of creating and running a bookmaker website faster and easier for our clients. We are searching for driven individuals who are passionate about what they do and are ready to work on engaging tasks and exciting projects together.

Learn More

Purpose of the role:

You’ll own end-to-end Delivery across 1 Development team (growing to 2) within the Sportsbook stream. You’ll directly manage 1 PM and 1 Scrum Master, functionally lead the Dev teams under you, and be accountable for Delivery health - not just tracking it, but shaping how work gets done day to day.

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What You'll Do:

Directly manage 1 Project Manager and 1 Scrum Master and functionally lead 1–2 development teams

Own end-to-end delivery, drive predictability and coordinate with Product on priorities and with Engineering on feasibility, capacity, and timelines

Support the professional growth, performance, and sustainable workload of Project Managers, Scrum Masters, and development teams

Establish clear ownership, decision-making processes, and escalation paths across Product, Engineering, QA, and Support

Challenge unrealistic commitments and align delivery expectations with team capacity, technical constraints, quality, and business priorities

Own cross-team dependency tracking and coordinate release readiness across teams, own the release calendar, and ensure smooth handoffs to production

Partner with engineering on technical debt visibility and own bug management flow

Manage delivery impact during incidents and hotfixes and ensure defect visibility doesn’t fall through the cracks between teams

Track sprint progress, cross-team dependencies, and release readiness daily and escalate blockers within 24 hours

Maintain Jira hygiene and delivery reporting for stakeholders and facilitate Scrum ceremonies, drive retrospective actions to closure

Required Experience:

3+ years as a Delivery Manager, Technical PM in a product-focused tech company

Proven experience directly managing or mentoring delivery people (PMs, Scrum Masters)

Experience functionally leading development teams - comfortable talking capacity, blockers, and technical constraints with engineers

Hands-on experience with bug management and defect triage workflows

Strong escalation instincts

Ability to influence teams and stakeholders without relying solely on formal authority

Strong stakeholder management and communication skills

Confident working in Jira and with delivery metrics

Proactive and ownership-driven

Fluent in English and Russian (working languages of the team)

Nice to have:

Experience setting up or significantly improving delivery processes

Experience setting up or significantly improving delivery processes, including team performance and workload management

Our Benefits:

Private health insurance

Sports benefits

Comprehensive Mental Health Program

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, internal workshops, and participation in professional conferences and corporate events

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