TOMRA

Field Service Engineer* - Poland

Katowice, Poland · Remote (restrictions not stated) · Full-time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerTOMRA
LocationKatowice, Poland
Work styleRemote (restrictions not stated)
Employment typeFull-time
Employer posted20 days ago

We are looking for a Field Service Engineer* based in Southern or Central Poland, preferably in the area of Katowice, Kraków, Wrocław, Łódź, or Warsaw.

As part of our Service Team, you will be responsible for the installation, maintenance, troubleshooting, and optimization of our advanced sorting systems, ensuring maximum uptime and customer satisfaction. This role combines technical expertise, customer interaction, and the opportunity to travel while contributing to a more sustainable future through innovative recycling solutions.

Main tasks are

Perform field service activities including commissioning, installation, testing, integration, optimization, preventive maintenance, troubleshooting, and repair of TOMRA Recycling systems, primarily in Poland, while providing support across the Czech Republic, Slovakia, Lithuania, Latvia, and Estonia as required.
Prepare comprehensive service reports following installations, maintenance activities, and technical interventions to ensure effective knowledge sharing across the organization.
Ensure timely and accurate reporting of service activities, expenses, spare parts usage, and other operational data.
Deliver on-site training to customer maintenance and service teams, as well as support the development of fellow TOMRA Service Engineers.
Provide technical support via phone and respond promptly to customer and equipment-related issues in the field.
Collaborate closely with the Sales and Project Management teams by providing technical expertise and field-based insights.
Maximize the performance, reliability, and availability of TOMRA sorting systems to ensure high levels of customer satisfaction.
Execute field service activities efficiently, ensuring projects are completed on time, within budget, and in line with quality and safety standards.
Build and maintain strong customer relationships by acting as a trusted technical advisor and ambassador for TOMRA

Show full description

What You'll Bring

Degree in Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline. Alternatively, a technical qualification with relevant field service experience.
3-5 years of experience in a similar field service, maintenance, technical support, or industrial service role.
High willingness to travel, with approximately 80-90% of working time spent on customer sites across Poland and the broader Central & Eastern European region.
Strong electrical and mechanical troubleshooting skills with the ability to diagnose and resolve technical issues independently.
Good communication and interpersonal skills, with the ability to explain technical topics clearly to customers and colleagues.
Customer-oriented mindset and the ability to work effectively with people from different cultures and backgrounds.
Strong organizational skills and the ability to manage multiple tasks and priorities in a dynamic environment.
Hands-on approach, willingness to travel, and a passion for technology and engineering.
Fluent in Polish and good English, both written and spoken.
Valid driver's license (Category B).

Our Benefits

100,000 - 150,000 PLN gross per year, depending on qualifications and experience.
Annual performance bonus
Company car
Private medical insurance package
MultiSport card (70% funded by the company)
Holiday allowance
Employee Capital Plans (PPK)
Company-sponsored English lessons
Comprehensive onboarding and training
Opportunity to work for a global market leader in sustainability and resource recovery

Interested?

To apply, please send us:

Your CV
A short message to the Hiring Team explaining:

Why this opportunity interests you
What makes you a strong match for the role

We look forward to hearing from you!

*TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.