Syntegon

Field Service Engineer

Bristol, England, United Kingdom · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerSyntegon
LocationBristol, England, United Kingdom
Work styleOn-site
Employment typeFull-time
Employer posted2 months ago

A new opportunity has arisen at Syntegon for a dual skilled Field Service Engineer for the food packaging division, specialising in Secondary Packaging.

Key Responsibilities:

Install, commission, and maintain Syntegon Secondary Packaging equipment, including final mechanical positioning, levelling, running equipment to agreed specifications and ultimately perform site acceptance tests.

Travel globally (approximately 80% of the time, including both national and international assignments), with flexibility for short-notice travel and occasional weekend work.

Carry out routine maintenance and planned servicing according to service agreements and schedules.

Troubleshoot and resolve electrical, mechanical, and software issues, identifying root causes and liaising with engineering teams when necessary.

Provide customer training on equipment operation and routine maintenance, managing customer expectations and advising on future Maintenance Programmes.

Show full description

Respond to breakdowns and short-notice call-outs, working to tight timescales to minimise downtime.

Produce detailed reports following site visits and submit relevant expenses in a timely manner.

Support product trials and identify opportunities for machine upgrades and modernisation.

Maintain up-to-date product knowledge through ongoing training.

Support the manufacturing facility in Bristol when required.

Knowledge and Skills:

The job holder will hold the following knowledge and skills;

Qualifications in Mechatronics, mechanical or electrical engineering
Electrical engineering – a good understanding of both modern and older control systems across a wide range of platforms
Ability to working under own initiative and skills
Understanding correct methods of mechanical fitting from changing bearings to setting up machinery
Adjusting high speed packaging machinery to achieve optimum efficiency.
Ability to find and identify worn and damaged parts from assembly drawings
PLC theory and practice. Ability to fault find within our software, Allen Bradley preferred but Beckhoff and Siemen’s advantageous
Commercial awareness. Being able to spot opportunities such as machine upgrades and modernization. Then inform customer about possibilities before reporting to sales person. Helping finalise the sale
An understanding of high level of customer service
Ability to prioritise work to challenging deadlines
Good communication skills
Ability to work remotely, often overseas in a variety of locations in different time zones
Full driving license
Experience in a previous field service role is desirable.
Exposure to FMCG manufacturing industry – food and packaging would be an advantage
Packaging engineering and technical skills desirable

What we offer;

At Syntegon, you’ll have the space to grow and make an impact. You’ll work in an international environment with an informal culture and plenty of opportunities to develop yourself.

We believe work should be both rewarding and enjoyable. You’ll be part of an open-minded, supportive team where collaboration, growth, and new ideas are encouraged. Alongside this, we offer a competitive package of benefits to help you thrive both at work and in your personal life:

Competitive salary with regular reviews
25 days’ holiday plus bank holidays to recharge
Flexible working with annualized hours scheme
Generous pension scheme with Aviva
Life assurance of 7 x annual salary for peace of mind
Simply Health medical cashback plan for everyday healthcare costs
Income protection after 2 years’ service
Cycle to Work and Tech schemes to make life easier
Wellbeing support through Everymind at Work
A friendly, social culture with regular activities and the chance to grow your career in a global company with a local spirit

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