Syntegon

Field Service Technician

Weert, LI, Netherlands · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerSyntegon
LocationWeert, LI, 6001 SE, Netherlands
Work styleOn-site
Employment typeFull-time
Employer posted2 months ago

We are seeking a dedicated and meticulous Field Service Technician to strengthen our team in Weert, Netherlands. In this dynamic role, you will form the technical backbone of our customer service operations. You will combine work at our Weert facility with visits to customer locations to ensure optimal performance of our equipment and systems. You will work with advanced technology whilst building strong relationships with our customers, delivering exceptional service and innovative solutions to keep business operations running smoothly.

Perform installation, maintenance, and repair work on specialised equipment at customer sites and our Weert facility
Conduct thorough troubleshooting and diagnostic analyses to identify and resolve technical issues efficiently
Assist with final assembly, testing, and commissioning of customer-specific machines and systems
Provide technical support and guidance to customers, ensuring they understand equipment operation and maintenance procedures
Document all service activities, repairs, and maintenance work with precision and attention to detail
Collaborate with internal teams to communicate customer feedback and identify opportunities for continuous improvement
Adhere to all safety protocols and regulatory compliance standards during on-site service activities
Travel to customer locations as required, remaining flexible and resilient in a dynamic working environment
Analyse equipment performance data and provide recommendations for optimisation
Provide support with induction and training of new team members as required

Show full description

Completed MBO level 4 qualification (or equivalent) in mechatronics, mechanical engineering, or a related technical field
Demonstrable experience in field service, equipment maintenance, or technical support roles
Strong problem-solving and diagnostic skills with the ability to analyse complex technical issues
Sound knowledge of mechanical and electrical systems
Excellent communication and interpersonal skills combined with a customer-focused approach
Ability to read and interpret technical documentation, schematics, and manuals
Proficiency in using diagnostic tools and test equipment
Flexible approach, willingness to travel internationally, and ability to adapt to changing priorities
Strong organisational and time management skills
Problem-solving mindset with a results-driven approach to achieving objectives
Valid driving licence and willingness to travel to customer locations
Demonstrable commitment to adhering to safety regulations and quality standards
Desirable: Experience in the food and beverage industry, manufacturing sector, or industrial equipment sector
Desirable: Familiarity with vertical filling and sealing machines or similar specialised equipment

But—what’s fair is fair! We’ve already asked quite a bit of you, so you can expect an attractive benefits package in return. In addition to offering you a challenging role as Technical Field Expert within an international employer, you will also receive:

A fixed gross monthly salary between €3,600 and €5,000, depending on experience, plus additional attractive bonuses.
Attractive employment conditions, including: 27 vacation days and 13 ADV days (additional days off), flexible working hours, a discount on your gym membership, and a bicycle scheme.
A pleasant, collegial working atmosphere with enthusiastic and professional colleagues.
A good degree of responsibility and independence in your role.
A lovely on-site canteen in Weert in a recently renovated building.

Interested? Click the “I’m interested” button! Have questions? Send an email to Vitoria.olveiralopes@syntegon.com. I’m happy to help!

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