Global Installation Engineer-Semi-CMP-Shanghai

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As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

The CMP Install Engineer is responsible for the installation, startup, qualification, and customer acceptance of Chemical Mechanical Planarization (CMP) equipment at customer sites. This role requires close collaboration with customers, project managers, field service engineers, and cross-functional teams to ensure equipment is installed safely, on schedule, and in compliance with customer requirements.

Role Responsibilities:

CMP LK3.0 and LKP installing, maintaining, and upgrading customer equipment

Use digital analytics for troubleshooting

Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]

Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)

Coordinate and communicate directly with customers

Fulfill additional duties, as assigned

able to travel 80%

Minimum Qualifications:

Completion of an Associate degree, military technical training, field service experience, or trade certification

1–2 years of work experience in customer/field service support, or a related technical field

Ability to read and interpret electrical and mechanical schematics

Experience diagnosing and resolving basic technical challenges

Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics

Familiarity with hand tools and their appropriate usage, including digital multimeters

Effective written and verbal communication skills

Basic knowledge of Microsoft Excel, Word, and PowerPoint

Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.

Able to meet all on-site requirements, including safety, environmental guidelines.

Preferred Qualifications:

2–4 years of work experience in customer/field service support, or a related technical field

Experience with CMP equipment installation, startup, or field service support.

Physical Requirements:
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Additional Information

Time Type:

Full time

Employee Type:

New College Grad

Travel:

Yes, 75% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.