Applied Materials
Global Software Support Engineer
Taiwan · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerApplied Materials
- LocationTaiwan
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Location:
Hsinchu,TWN, Linkou,TWN
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
Show full description
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
1. Understand and resolve Applied Materials’ equipment software application and systems issues of low complexity with some supervision.
2. Provides customer software support via Software Ticketing system.
3. Provides assistance in analysis of software issues reported on customer tools by field engineers.
Aligns and delivers in line with group objectives.
4. Demonstrates beginner level understanding of BU product, system software and software troubleshooting tools/BKMs and infrastructure necessary to meet work delivery requirements.
5. Take all company level trainings and certifications needed for gaining specific product knowledge.
6. Understands and familiarizes with the equipment software documentation, Key customer features and installation/upgrade instructions for software product releases.
Functional Knowledge
Demonstrates conceptual knowledge of theories, practices and procedures within a discipline.
Business Expertise
Applies general knowledge of business developed through education or past experience.
Leadership
No supervisory responsibilities; accountable for developing technical contribution.
Problem Solving
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Impact
Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines.
Interpersonal Skills
Exchanges straightforward information, asks questions and checks for understanding.
Required Skills & Qualifications
- Strong experience developing web applications using HTML, CSS, TypeScript, and JavaScript.
- Experience with modern frontend frameworks and decoupled frontend architectures.
- Proficiency in C# or another object-oriented programming (OOP) language.
- Understanding of UI/UX design principles and the ability to create intuitive, user-friendly interfaces.
Preferred Skills & Qualifications
- Familiarity with DevOps practices, including CI/CD, containerization (e.g., Docker), and Git version control.
- Experience with virtualization technologies.
- Experience with cloud platforms and services, such as Azure, AWS, or Google Cloud Platform (GCP).
- Programming experience in Python.
- Experience with relational and NoSQL databases, including:
- MySQL / MariaDB
- MongoDB or other NoSQL databases
Additional Information
Time Type:
Full time
Employee Type:
New College Grad
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.