Accorcorpo

Group Solution Expert (FTC 12 months) - M/F/X

London, England, United Kingdom · Hybrid · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAccorcorpo
LocationLondon, England, United Kingdom
Work styleHybrid
Employment typeFull-time
Employer posted2 months ago

Here is where your greatest challenge awaits you:

Your role is to handle the day-to-day M&E group enquiries on behalf of the business, focusing on the UK and other ENA markets (France, DACH, EE). You take a proactive and reactive approach to B2B enquiries – from direct corporates to third-party agents – liaising with hotels across ENA and the global network, using Back You and Anais (Salesforce) to drive conversion and hit annual M&E targets.Introduce the department and the associated team.

Your mission:

Group booking requests

Answer M&E booking requests and follow up RFPs by phone, email and online (B2B)
Advise and recommend the hotels that best suit client needs and Accor sales priorities
Stay organised and multi-task to handle several enquiries at once

Relationships

Maintain strong, professional relationships with customers, hotels and sales teams
Increase sales and improve confirmation and realization ratios
Negotiate prices with clients and hotels

Show full description

GSE strategy

Support the implementation and achievement of the GSE strategy and targets
Stay up to date on market information, trends and competitors
Make full use of the GSE tools – Back You and Anais (Salesforce)
Attend internal and external M&E and sales events when required

Tools and teamwork

Work with Salesforce (Anais) and Back You – full training provided
Work within a team with a proactive, result-oriented approach and strong customer focus
Help drive conversion and achieve the annual M&E targets

And you?

2–3 years in M&E hotel sales, banqueting or a MICE / DMC agency, ideally at hotel or central level handling M&E group enquiries.
Fluent English, Spanish is a plus
strong M&E market knowledge (UK / ENA)
Good organizational skills and geographical knowledge of Europe
Proficient in Excel and PowerPoint

Accor dares to impact:

- the world

Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:

We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.
Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.

What’s in there for you?

Unique opportunity to take your first steps and develop your career with worldwide Augmented Hospitality leaders
Package of benefits and perks of working for Accor
Work in a multi-national team
Hybrid way of working
Talent development opportunities
Access to a comprehensive training catalogue within our Accor Academy
Option to further develop and grow in- and outside of the region or globally
Various ESG activities & initiatives

If this sounds like you, we’d love to hear from you. Apply now and become part of a team where passion and purpose meet.

#WeAreHeartists

#HospitalityIsAWorkOfHeart

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