Accorcorpo

Guest Service Associate, Banquet - The Hoxton Bengaluru City

Bengaluru, KA, India · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

What you’ll do…

Simply put - you’re the face of our guests’ experience and you bring your own flavour to their table, making sure that from the moment they arrive to when they leave, they’re having a great time.
Work with the F&B team in keeping things running smoothly.
Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met but exceeded.

What we’re looking for…

Individuals. You’re looking for a place where you can be you; no clones in suits here.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other, and has fun along the way.
If you have previous experience, great! But it’s not a must-have for us; it’s how you contribute to the team that matters.
Nothing is an issue for you; you know what our guests want even before they do.

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