Jobsforhumanity
Head of Operations
Beirut, Beirut Governorate, Lebanon · On-site · Full-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerJobsforhumanity
- LocationBeirut, Beirut Governorate, Lebanon
- Work styleOn-site
- Employment typeFull-time
- Employer posted
- Day-to-day operational activities
- Build operational processes, procedures and internal controls
- Oversee cash-in, cash-out, wallet transfers and payment operations
- Manage reconciliation, settlement and transaction monitoring processes
- Coordinate with Compliance, Finance, Technology and Customer Support
- Oversee agent, merchant and banking partner operations
- Establish operational KPIs and service-quality standards
- Manage operational risks, incidents and escalations
- Support AML/KYC and regulatory operational requirements
- Build and lead the Operations team as scales
- 5+ years of relevant experience in fintech, banking, payments or financial services
- Strong knowledge of payment and transaction operations
- Experience with reconciliation and operational controls
- Understanding of AML/KYC and compliance processes
- Strong leadership and problem-solving skills
- Ability to build processes from the ground up
- Arabic & English required; French is a plus
- Startup mindset with strong execution capabilities
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At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityMid level
- Employer posted
- Added to ROLIVA
- Last checked
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