Head of S&OP and Logistics EAST

As part of the East Operations Leadership Team, this role represents Supply Chain in the East business and leads the regional S&OP and logistics agenda end to end. The role is responsible for shaping strategy, driving operational excellence, strengthening IBP reliability, accelerating customer collaboration, enabling digital value realization, and building a fit-for-growth regional capability and operating model.

The successful candidate will bring strong supply chain and planning expertise, credibility with senior stakeholders, and the ability to lead transformation across a complex, multi-market environment.

Key responsibilities

1. Set and deliver the East S&OP and Logistics strategy

• Define and lead the regional S&OP and logistics strategy in line with business 3YP goals
• Drive regional value optimization and operational excellence to deliver gross logistics savings and effective cash management
• Lead the LOG.OS maturity roadmap, closing regional gaps and ensuring execution through regular check-to-coach routines
• Use situational leadership to strengthen local S&OP capability, build market ownership, and improve delivery of regional MBOs
• Support critical operational priorities through regular market presence and quarterly knowledge transfer

2. Strengthen IBP reliability and governance

• Lead regional IBP routines with clarity on volume risks and opportunities
• Improve governance, discipline, and cross-functional collaboration across IBP and ITP processes
• Drive a standard way of working across the region to improve planning quality and decision making
• Accelerate integration of crop and supplier management, scenario planning, and risk management into IBP and ITP
• Ensure proactive recognition of risks and opportunities to support resilient business delivery

3. Accelerate key customer collaboration and route-to-market enablement

• Define the strategic partnership agenda for key customers in collaboration with Sales
• Align supply chain capabilities and constraints with route-to-market strategy
• Enable differentiated supply chain solutions for priority customers and channels
• Drive data exchange, optimization projects, and service measure improvements that strengthen customer collaboration

4. Own digital value realization across the region

• Lead rollout and adoption of global and regional digital supply chain solutions, including o9, OMP, B2B, OTM, and WMS
• Expand digital capabilities across the region and embed them into business routines
• Ensure adoption translates into measurable performance improvement through clear use cases and disciplined follow-through
• Partner with global and zone teams to accelerate implementation, maturity, and value capture

5. Build regional capability and a fit-for-growth operating model

• Shape an operating model that supports growth, clarity of roles and responsibilities, and effective leverage of GBS where relevant
• Strengthen the regional organization design and career ladder across S&OP and logistics
• Build talent pipeline and succession strength across the region
• Partner with local S&OP leaders and HR teams to improve engagement and first-year retention
• Coach and develop leaders across the region to raise functional capability and organizational maturity

Requirements

• 12–15 years of relevant supply chain leadership experience, with strong exposure to S&OP, logistics, planning, and customer service
• Proven success leading complex, multi-market supply chain organizations, ideally across emerging or high-complexity environments
• Strong track record of defining strategy, leading transformation, and improving operating models at regional scale
• Deep expertise in planning, logistics, customer service, and IBP / S&OP governance, with a clear view of what good looks like
• Demonstrated ability to translate digital tools and systems, including platforms such as o9, OMP, B2B, OTM, and WMS, into measurable business value

• Strong commercial and operational judgment, with the ability to balance service, cost, cash, and growth
• High credibility and influence with senior stakeholders across functions, markets, and leadership teams
• Strong analytical, problem-solving, and decision-making skills in dynamic and ambiguous environments
• Proven ability to lead, coach, and develop high-performing teams, while strengthening capability, engagement, and succession depth across the organization
• Excellent communication and stakeholder management skills, with the ability to align cross-functional teams and drive execution through others
• Bachelor’s degree in supply chain management, Business Administration, Engineering, or a related field
• Willingness to travel across the East region as required

Location(s)

Amsterdam

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.