The Hartford

IND Lead Software Engineer - Duck Creek Policy

India · Work style not stated · Full time

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About the role

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EmployerThe Hartford
LocationIndia
Work styleWork style not stated
Employment typeFull time
Employer posted13 Oct 2026

IND Lead Software Engineer - GCC026

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Job Description: Duck Creek Policy Configurator / Developer

Location: Hyderabad, India
Employment Type: Full-Time
Experience: 4-8 Years

Position Overview

The Hartford is seeking a skilled Duck Creek Policy Configurator / Developer to design, configure, test, and support policy administration capabilities for Property & Casualty insurance products.

This hands-on engineering role will be responsible for translating product and business requirements into maintainable Duck Creek Policy configurations.

The ideal candidate will possess strong expertise in Duck Creek Policy and Author, a sound understanding of P&C insurance, and an ownership mindset focused on product speed-to-market, configuration quality, production stability, and customer outcomes.

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Key Responsibilities:

Duck Creek Policy Configuration

Configure and maintain insurance products using Duck Creek Policy and Author.
Implement policy lifecycle capabilities, including quote, rating, underwriting, issuance, endorsements, renewals, cancellations, and reinstatements.
Configure forms, screens, fields, validation rules, business rules, workflows, transactions, and product definitions.
Develop and maintain manuscripts, XML-based configurations, XSLT transformations, JavaScript components, and SQL scripts.
Analyse requirements and perform impact assessments across products, transactions, integrations, and downstream systems.
Maintain technical documentation, configuration specifications, and implementation decisions aligned to best practices guideline

Software Engineering and Integration

Develop and consume REST and SOAP services supporting Policy integrations.
Collaborate with integration teams to connect Duck Creek Policy with billing, claims, document generation, customer, data, and external partner systems.
Participate in peer reviews and address feedback related to code quality, maintainability, security, and performance.
Create unit tests and support functional, integration, regression, and end-to-end testing.
Follow ‘AI First’ development approach, use inhouse AI Agents for day-to-day activities
Contribute reusable components, development guidelines, and Duck Creek engineering best practices

Duck Creek OnDemand Alignment

Evaluate available Duck Creek OnDemand capabilities before developing custom solutions.
Support Duck Creek upgrades, product updates, cloud releases, and feature-adoption activities.
Identify obsolete configurations, customization risks, and opportunities to reduce technical debt.
Ensure configurations remain compatible, maintainable, and supportable across platform upgrades.

Delivery and Business Outcome Ownership

Own assigned capabilities from requirements analysis through development, testing, deployment, and production stabilization.
Provide accurate delivery estimates and communicate dependencies, risks, issues, and mitigation plans.
Troubleshoot configuration, integration, data, performance, and production issues and drive them to resolution.
Participate actively in Agile ceremonies, backlog refinement, sprint planning, demonstrations, and retrospectives.

MUST HAVE Skills

4-6 years of Duck application development experience, including strong hands-on experience with Duck Creek PolicyCertification
Hands-on expertise in Duck Creek Author and Policy product configuration.
Experience configuring policy transactions, business rules, validations, forms, screens, workflows, and product definitions.
Strong understanding of the P&C insurance policy lifecycle, including quoting, underwriting, issuance, endorsements, renewals, cancellations, and reinstatements.
Experience with Duck Creek manuscripts and configuration technologies such as XML, XSLT, JavaScript, HTML, CSS, and SQL.
Experience with Duck Creek data models, debugging, trace analysis, and configuration troubleshooting.
Experience developing or consuming REST and SOAP APIs.
Experience with Git-based source control, pull requests, code reviews, and CI/CD practices.
Experience using engineering tools such as GitHub, Jenkins, SonarQube, Rally, or equivalent platforms.
Ability to write unit tests and support functional, integration, regression, and end-to-end testing.
Strong analytical, problem-solving, communication, and collaboration skills.
Demonstrated accountability for delivery quality and production outcomes.

SHOULD HAVE Skills

Experience with Duck Creek OnDemand and cloud-based Policy implementations.
Experience supporting Duck Creek cloud releases and feature adoption.
Knowledge of Duck Creek Rating, Forms, Example Platform, or related capabilities.
Experience configuring Personal Lines or Commercial Lines insurance products.
Exposure to Duck Creek Billing, Claims, Insights, or Distribution Management.
Experience with test automation and automated configuration validation.
Understanding of document generation, third-party data services, and insurance platform integrations.
Familiarity with application monitoring and observability tools such as Splunk or Dynatrace.
Exposure to approved AI-assisted development tools for analysis, documentation, testing, or developer productivity.

Education

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline; equivalent relevant experience may be considered.

Hartford Success Profile

Owns assigned capabilities from configuration through successful production adoption.
Connects technical work to business, customer, agent, and underwriting outcomes.
Prioritizes configuration over customization and builds upgrade-compatible solutions.
Balances delivery speed with quality, security, reliability, and maintainability.
Communicates risks and dependencies early and collaborates effectively across teams.
Continuously develops Duck Creek expertise and contributes to stronger engineering practices.

About Us | Our Culture | What It’s Like to Work Here

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