IT Business Analyst

What you will be doing:

• Participate in all phases of the software development lifecycle, including requirements gathering, system design, testing, and tool delivery, with a focus on energy efficiency tracking and reporting tools.
• Engage stakeholders to define system requirements and contribute to optimal design approaches.
• Analyze client processes and identify opportunities for technology-driven improvements.
• Develop comprehensive documentation, including requirements specifications, design documents, use cases, test plans, and scripts.
• Read and interpret complex calculations, translate them into dynamic Excel models, and transfer these models into requirements for system configuration.
• Provide training and support for IT system users, troubleshoot issues, and ensure optimal system functionality.
• Collaborate effectively in team environments, contributing to client-focused solutions with high-quality deliverables.
• Present updates on tasks during status meetings and maintain clear communication with project teams.

What we need you to have (minimum qualifications):

• Bachelor’s degree in IT, Mathematics, Engineering, Computer Science, or a related field. (or applicants can substitute one year of related experience for one year of education)
• 3+ years of experience in IT project delivery or a related role.
• Proficiency in Microsoft Office, especially Excel (including pivot tables, macros, advanced data analysis functions, and building models).
• 2+ years of demonstrated experience in creating standard documentation such as requirements and design specifications, test scripts, and system documentation.
• Must be able to pass a background check, and drug screening.

What we would like you to have:

• Strong analytical skills with proven ability to read, interpret, and model complex calculations in Excel and translate them into actionable system requirements.
• Proficiency in project management and issue-tracking tools such as JIRA, SharePoint, or Smartsheet.
• Experience testing software, tracking issues, and ensuring high-quality outputs.
• Exceptional organizational skills, with the ability to manage multiple projects and meet deadlines effectively.
• Strong customer service and team collaboration skills, with an ability to communicate effectively across diverse stakeholders.
• Knowledge of SNUGGPro is a plus.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$73,770.00 - $125,408.00

New Jersey Remote Office (NJ99)