RELX

Journal Manager--0522-PH-112

United States · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerRELX
LocationUnited States
Work styleWork style not stated
Employment typeFull time
Employer posted12 Oct 2026

Purpose of the Job
A Senior Journal Manager (JM) is responsible for independently managing the end-to-end operational process of journal publication. You will delight authors and reviewers on your journal portfolio, optimizing journal system configurations and workflows to maximize customer satisfaction. You will build and maintain excellent relationships with journal contacts, and actively contribute to a collaborative, dynamic Journal Operations team. You will ensure that journals operate and progress in the most effective and efficient way, and to the right quality and publication speed standards, in line with Journal Operations strategy. You will also support the Journal Management team beyond your own portfolio, through sharing expertise, supporting the knowledge and development of other JMs, and advanced workflow optimization to support Journal Operations targets.

Customer Journey Management

Show full description

Be accountable for author and reviewer journeys across your journal portfolio, monitoring journal trends, bottlenecks and anomalies in Researcher Support work and outsourced production work. Lead discussions with publishers on trends and recommend actions where needed.
Troubleshoot publication-related problems using relevant tools and established procedures, ensuring effective resolution of standard and complex problems. Where relevant, hold the right people accountable for solving these issues.
Deliver a high standard of customer support to researchers to maximize their satisfaction and minimize their effort in the publication journey.
Develop strong relationships and work collaboratively with editors, publishers, societies and researchers to meet shared objectives, as a journal publication process expert.

Workflow Optimization

Adopt an innovative, continuous-improvement mindset; analyze data, reports and workflows to identify opportunities to improve speed and efficiency, and optimize quality, across standard and non-standard workflows.
Be accountable for optimizing journal configuration and workflows in line with Journal Operations strategy, working in tandem with the Publisher to drive improvements and taking wider journal context into account (e.g. society renewals).
Lead discussion with internal and external contacts to provide guidance on workflows and changes that will strategically benefit journals.
Champion change; progress your portfolio and participate in projects that drive change, balancing customer and business interests.
Support initiatives that drive innovative approaches to optimization and keep up to date with wider innovation projects.
Be an active, collaborative and constructive representative of the JM group in support of projects and initiatives facilitated by other operational departments.

Content Delivery

Plan issue publication schedules and ensure articles and issues are published accordingly, flexing to support Journal Operations content growth and issue realization targets when required.
Monitor journal performance in content delivery and quality and proactively optimize workflows to support content delivery strategy.
Support and take an active role in initiatives to drive content growth and publication speed.



U.S. National Base Pay Range: $53,900 - $89,800. Geographic differentials may apply in some locations to better reflect local market rates.







We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.