Key Account Manager - France

We are looking for a driven and passionate KeyAccount Manager - France for ZURU Toys.

📈 Your Role:

Your role is to own and grow your accounts end-to-end. You are accountable for commercial outcomes, customer relationships, and execution quality.

You operate as the day-to-day commercial leader for your customers, balancing growth, crude profit, and long-term partnership.

Across Europe we operate a direct-import (FOB) model alongside domestic supply. A core part of this role is leading customers through that model - growing the FOB share of your accounts and managing domestic supply where it remains.

⭐ You make an impact by:

· Delivering revenue, crude profit, and share growth

· Growing the direct-import (FOB) share of your account base

· Securing space, visibility, and promotional support

· Building trusted buyer relationships that unlock long-term value

· Turning data and insight into clear commercial actions

Strong performance in this role is defined by consistent delivery, customer trust, and disciplined execution.

📌 Key Responsibilities:

Account Ownership:

· Full ownership of assigned key accounts, including revenue, crude profit, and execution

· Build and deliver annual joint business plans (JBPs)

· Lead range reviews, negotiations, and seasonal planning cycles

Commercial Execution:

· Drive listings, promotions, activations, and share-of-shelf growth

· Advance the transition of your accounts to the direct-import (FOB) model

· Manage pricing, promotional ROI, and profitability by customer

· Ensure best-in-class execution in-store and online

Forecasting & Operational Discipline:

· Own accurate, timely forecasts and a clean order-to-shipment pipeline

· Manage order windows, cargo-ready dates, and shipment planning with the central coordination team

· Maintain reliable reporting and KPI tracking across your accounts

Customer Leadership:

· Lead customer meetings independently and present with confidence

· Build trusted relationships with buyers and key stakeholders

· Proactively identify growth opportunities and risks

Cross-Functional Leadership:

· Coordinate with marketing, supply chain, CSR, and merchandising teams

· Ensure clear communication and alignment internally

· Own follow-through - no dropped balls

👏 What Good Looks Like?

· Consistent delivery against commercial targets

· Strong execution and credibility with customers

· Increasing strategic influence within accounts

· Measurable progress on FOB conversion and account profitability

💡 Skills & Experience:

· 4–7 years' experience in account management

· Proven ownership of revenue-driving retail accounts

· Strong negotiation, presentation, and numerical skills

· Experience of direct-import/FOB or comparable supply models - or the appetite to learn it quickly

· Strong data and analytics capability (Excel; Power BI or similar an advantage)

· Fluent English and French

· Comfortable operating at pace in high-expectation environments, with travel to customers and international trade fairs

LIFE@ZURU

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.

We recognise that ZURU’s success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools.

ZURU – Tomorrow Reimagined

🚀ZURU.com

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