Novartis
Manager - Field Operations
India · Work style not stated · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerNovartis
- LocationIndia
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Job Description Summary
The Manager, Field Operations is accountable for Field Operations delivery across international markets. This role combines functional leadership, focusing on delivering high-performing projects and maintain consistent, high-quality outcomes for International, Regional, and Country (I‑R‑C) stakeholders.
The role requires deep expertise in at least one Field Operations capability—Incentive Compensation (IC) Design, IC Operations, or Call Planning & Alignment—along with a strong understanding of end-to-end commercial operations. The incumbent will champion operational excellence, continuous improvement, quality assurance, and technology-driven innovation while fostering a culture of accountability, collaboration, and capability development.
Job Description
Key Responsibilities
Own Field Operations delivery and serve as the key accountability point for stakeholders.
Show full description
Lead execution, governance, and optimization of Field Operations processes.
Establish quality assurance frameworks and ensure compliance with standards.
Communicate plans, risks, dependencies, and outcomes effectively.
Deliver actionable insights and drive stakeholder follow-through.
Provide thought leadership in Incentive Compensation Design, Incentive Compensation Operations, or Call Planning and Alignment.
Drive capability building, guideline management, and technology adoption.
Support continuous improvement through reviews, retrospectives, and process optimization.
Ensure compliance with governance, audit, and control requirements.
Collaborate with regional, country, and headquarters teams on strategic initiatives and field transformation.
Essential Requirements
6+ years of commercial operations experience within life sciences or pharmaceuticals.
Minimum 3 years of Field Operations delivery experience in a large pharmaceutical organization.
Knowledge of commercial sales and prescription data.
Experience leading cross-functional enablement strategies in global matrix environments.
Strong program and project management expertise.
Track record of scaling operations while maintaining quality and efficiency.
High learning agility and technology adoption capability.
Familiarity with Sales Performance Management platforms.
Experience supporting or leading Artificial Intelligence-enabled initiatives.
Desirable Requirements
Sales Force Effectiveness expertise
Strategic planning and business partnering
Data analytics and insight generation
Stakeholder engagement and influencing
Go-to-market strategy
Cross-functional collaboration
Customer engagement and customer insights
Leadership and people management
Agility and change management
Location
Hyderabad, India (NKC)
Hybrid work model
Why Novartis:Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards:Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:https://www.novartis.com/careers/benefits-rewards
Skills Desired
Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.